- 3126 Violet Ln.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Sales/Business Manager

Qualifications Profxxxxxxe

    Self-assured, dynamic, and results-driven management professional with more than 17 years providing high-performance sales, customer service, account management, and new business development in the construction, retaxxxxxx, home improvement, and manufacturing industries.

-    Provided outstanding client account management and customer service whxxxxxxe delivering over $400T is new business for a media placement agency.

-    Managed and grew a retaxxxxxx business from start-up to 4 profitable business locations.

-    Saved over $500T on packaging expenses, $75T in negotiated fleet services, and $40T/week in negotiated labor rates for a manufacturing company.

    Detaxxxxxx-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Well-organized and resourceful with multitasking skxxxxxxls that optimize limited resources to achieve outstanding results.

    Excellent people management and interpersonal communication skxxxxxxls that inspire customer confidence whxxxxxxe forging teamwork synergies with colleagues across diverse ethnicities.

Key Expertise

Sales Management

    Marketing & Sales (Trad. & Online)

    Business Development

    B2B/B2C Sales Management

    Media Placement Management

    Territory Sales Administration

    Multiple Account Management

    Customer Service Management

    Relationship Management (Customers, Public, & Suppliers)

    Event Management

Business Operations Management

    Strategic Planning & Execution

    Fiscal & Budget Management

    Process/Workflow Improvement

    Profitabxxxxxxity Management

    Policies & Regulatory Compliance

Administration

    Personnel Administration

    Organizational Development

    Manpower Sourcing & Recruitment

    Staff Supervision & Training

Technical

    Office Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook), Acrobat, & Lotus Notes

    Internet: Emaxxxxxx/Webmaxxxxxx, Web Research, & Social Networking

    MS SharePoint Online Collaborative Computing

Professional Experience

Cutting Edge Painting & Construction Ÿ Xxxxxx, XXXXXX

    Provide strategic direction and entrepreneural leadership in managing and construction contracting firm specializing in interior and exterior painting with focus on new business development in growing the business.

    Oversee HR management, hiring, developing and motivating a team of 5 painters.

    Manage payable and receivable accounts, and negotiate partnership deals and contracts with major paint suppliers to achieve operating cost advantage.

Viamedia Ÿ Arlington Heights, XXXXXX

    Managed client accounts, specializing in direct/agency new business development.

    Liaised between the company and the local Chamber of Commerce in fostering productive working relationship with industry partners and professionals.

Merlin Media Ÿ Chicago, XXXXXX

    Managed client advertising accounts, delivering $400,000 in new business in 5 months.

    Specialized and oversaw execution of direct/agency new business development.

    Implemented and managed non-traditional advertising plans that included concerts/on-site promotions.

Jeff Marks Hockey World - Big Lou s Pro Shop, Inc Glenview, XXXXXX-Chicago, XXXXXX, Scherervxxxxxxle, IN

Big Lou s Pit Stop, Inc. Ÿ Glenview, XXXXXX

    Developed and executed business strategies that grew business from start-up to 4 profitable locations, launching an incentive program for customers that resulted in increased business.

    Negotiated equipment and apparel purchases with accredited merchandise vendors (Reebok, Easton sports, etc.).

    Served as HR Manager, overseeing staffing and training, whxxxxxxe providing financial management support, developing analytical systems to evaluate financial metrics, track business performance, and manage payable/receivable accounts.

    Strategically procured and supplied food and merchandise items, saving the business 10% off the bottom line.

- 3126 Violet Ln.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

Principal Manufacturing Ÿ Broadview, XXXXXX

    Supervised permanent and temporary labor in sorting and placing parts for 3^rd party processing.

    Managed transport of parts to vendors for outside processing/finishing, negotiating and managing vendor contracts covering purchases of goods and services for the business (plastics, packaging, trucks, forklifts and facxxxxxxity supplies).

    Saved the company over $500T in expenses on final packaging of products and supplies, $75T in negotiated fleet transport services for the OP department, and $40T/week in negotiated temporary labor rates.

J & L Decorating Ÿ Xxxxxx, XXXXXX

    Directly supervised employees/laborers, overseeing new home renovation projects, ensuring completion of work orders and projects in accordance with quality standards and performance metrics that delivered a satisfying customer experience consistently.

    Liaised between owner and buxxxxxxder, managing daxxxxxxy schedules to ensure completing tasks and projects on time, within budgets and in accordance with client specifications.

    Managed payroll and supported HR administration in hiring and training employees to deliver expected outcomes.

Quantum Color Ÿ Morton Grove, XXXXXX

    Responsible for growing new business and completing client projects, specializing in new business development, providing customer service in maintaining current client accounts, buxxxxxxding new ones, and supporting inside sales.

    Oversaw new projects from start to finish, ensuring completion on time and within budgets.

Education

    M.A. in Business Management, NORTHEASTERN XXXXXXLINOIS UNIVERSITY (2004)

    B.S. in Industrial Management (Technology), XXXXXXLINOIS STATE UNIVERSITY (1999)

Professional Development & Certifications

    Certified in Retaxxxxxx Food Sales and Sanitation.