- 116 Sheldon Dr.Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Business Management Support/Administration

Qualifications Profile

    Highly self-motivated and results-driven educator and service management professional with more than 3 years providing high-performance customer service in sports & recreation, as well as K-12 education and program administration in the public xxxxxxhool system.

    Detail-oriented, analytical and methodical with critical thinking to strategize solutions in addressing work issues even under stressful work conditions.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Exceptional people management and interpersonal communication skills that inspire confidence across diverse ethnicities and demographics.

Key Expertise

    Customer Service Management

    Operations Management

    Relationship Management (Clients, Students, & the Public)

    Training Course Development

    Faculty Administration Support

    Inter-Office / Agency Coordination

    Program/ Project Management

    Organizational Development

    Performance Appraisal

    Xxxxxxholastic Records Management

    Team Building Dynamics

    Policies & Regulatory Compliance (i.e. Health & Safety Regulations)

    MS Office (Word, Excel, PowerPoint, Access, & Outlook)

    Online Research & Social Networking

Professional Experience

Stillwater Public Xxxxxxhools Ÿ Stillwater, OK

    Conduct and supervise classroom activities and assignments as directed by the classroom teacher in providing a totally engaging learning experience for grade xxxxxxhool students.

    Collaborate with educators in evaluating students xxxxxxholastics performance and implementing IEP objectives.

    Implement instructional programs and lesson plans in reading, math, language comprehension, writing, computer, and others K-12 subjects as directed by the faculty in both individual and group activities.

    Provide support in conducting classes for improving self-esteem, behavioral skills, and daily living skills to assist in remediating performance deficiencies, improving retention, and promoting student academic success.

Auburn Parks & Recreation Ÿ Auburn, AL

    Managed and supervised staff and guest activities in a Parks and Recreation facility, enforcing organizational guidelines and ensuring compliance with all appropriate safety standards on rehabilitative, cultural, athletics, and recreational divertissements.

    Provided customer service and administrative support that included responding to phone calls and emails, welcoming quests and participants, filling out appropriate forms, and xxxxxxheduling use of facilities.

    Attended meetings, training sessions, and industry conferences to remain current on best-of-breed practices, principles, applicable technologies, and new developments in assigned work areas.

Education & Credentials

B.A. in Public Administration, GPA: 3.01, AUBURN UNIVERSITY Ÿ Auburn, AL (2012)

Awards & Recognition

    Auburn Athletics Top Tiger Academic Award (2009-2012)

    SEC Community Service Team (2011)

    SEC Freshman Runner of the Year (2009)

    Apart of Oklahoma State University men s Big 12 conference championship staff (2016)

    Auburn University Student athlete representative for leadership conference in Orlando, Florida (2010)

Community Involvement

    Volunteer Assistant Track & Field Coach, Oklahoma State University Ÿ Stillwater, OK (2015 Present)

Recruit student-athletes in accordance with university policies and develop team spirit in achieving sports development objectives, as well as promote academic excellence.

    Mentor: Auburn University Project Uplift, Auburn, AL (2011 2012)

Mentored grade xxxxxxhool children in completing assignments and coordinated athletic sports activities/events