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Yvonne Kale
0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx abc@xyz.com
Certified Pharmacy Technician
Profile
Certified Pharmacy Technician offering a decade of experience in collaborating with Pharmacist/Pharmacy Manager to provide world-class patient/customer service
Proficient in processing prescriptions, from receiving, data entry, physician follow-up, insurance verification and billing, and supporting documentation through filling, labeling and sales/cash register transactions
Solid understanding of pharmaceutical compounds, indications, contraindications, side effects, and dosages; effectively counsel patients to ensure optimal use of prescription and over-the-counter (OTC) drugs
Effectively monitor, order and stock inventory in compliance with regulatory storage and quality control standards
Dynamic communication and interpersonal relation skills crucial to effectively interfacing with patients/customers, medical professionals, insurers, senior management, and staff
Strategically prioritize, organize and manage workflow to maximize productivity and efficiency in high-volume, fast-paced pharmacy settings
Self-motivated professional equally effective in independent and teamwork roles
Professional Background
Safeway-Bend, OR 2004-2016
Certified Pharmacy Technician; 2006-2016
Courtesy Clerk; 2004-2006
Recruited by Pharmacy Manager from high school Courtesy Clerk position to train as a Pharmacy Clerk and subsequently earned credentialing as a Certified Pharmacy Technician
Consistently delivered quality pharmacy client servicing for major retail chain, playing an instrumental role in ensuring satisfaction, building loyalty and driving revenue production
Proficiently processed orders, from receiving and typing prescriptions, billing insurers and contacting insurance companies to resolve issues through filling and labeling along with managing sales/cash register transactions
Efficiently handled inbound phone calls as well as conferred with physicians/medical offices to verify and clarify prescriptions
Effectively received, unpacked and stocked/stored inventory; entrusted with re-ordering pharmacy supplies and OTC items to maintain appropriate levels
Collaborated in ensuring compliance with pharmacy sanitation, health and safety standards
Education
General Undergrad Studies, Linn-Benton Community College-Albany, OR; 2016-2017
GPA: 4.0
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