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Career Summary

Experienced and highly capable professional with over 15 years of progressive management experience across a dynamic array of career sectors. Skilled in serving as a change agent to establish operations from the ground up; often leads the execution of special projects and events. Adept in the implementation of departmental restructures and the development of incentive programs. Demonstrated ability to craft effective personnel management strategies and related budgets and schedules to optimize output and ultimately allow for efficient asset utilization. Able to work both autonomously and as a team member to simultaneously manage numerous projects at once with attention to tight deadlines and having to work within different stages of each assigned project. Seeking a Human Resources Manager role that will offer opportunities for continued growth and career advancement.


Core Competencies

Operational Leadership | Department Startups | Organizational Development | Policy Enforcement | Performance Management

Employment Law | Regulatory Compliance | Recruitment & Retention | Human Resources | Compensation | Benefits Administration

Project Management | Staff Safety | Personnel Relations | Contract Negotiation | Bid Processes | HRIS Technology | MS Office


Professional Experience

REDEEMING LOVE CHRISTIAN CENTER ~ Facilities Director / Operations Manager, 2013-2015

         Oversaw properties including fleet vehicles and security systems in Nanuet and Pennsylvania

         Tackled additional duties in 2014 in serving as an Operations Manager; supervised a team of seven to facilitate all daily operations, coordinate volunteer services, as well as ensure success via effective use of staff and volunteer recruitment tactics

         Optimized personnel performance by recruiting top talent and building on their individual skill sets and ability to work within a team; restructured maintenance and administrative departments that led to a 30% boost in productivity 

         Delivered onsite maintenance leadership to make certain that all tasks were completed according to specified guidelines

         Crafted a holistic facility inspection process used to prepare for major events and identify issues; also managed troubleshooting maintenance and space alterations, as well as plumbing, electrical, carpentry, HVAC, groundskeeping, locksmithing, custodial, moving and setup services

         Spearheaded all inspection processes for facilities, grounds and fleet vehicles

         Accurately forecasted procurement needs and liaised with vendors to secure competitive pricing for needed goods/services 

         Worked on various projects including the development of strategies centered on energy usage and green efforts

         Received Director-level promotion due to service excellence and unsurpassed work ethic


Assistant to Facilities Director, 2009-2012

         Hired by company to serve in a newly-established position; aided the Facilities Director with managing the building infrastructure and directing the daily functions of the Facilities, Grounds and Transportation departments

         Led special projects that sought to decrease overhead costs without risking product value and compromising building functions

         Devised a detailed database to track assignments and schedule inspections; allowed the department to plan in advance for inspections and maintenance repairs, thus increasing efficiency and turnaround time by 65%

         Evaluated benefit offerings to confirm high value levels and cost efficacy; researched and made suggestions for consolidating liability coverage including auto insurance, which drove a 25% cost reduction

         Developed and set into motion an audit process for an under-staffed department; trained and guided employees on how to use system 


HART HOWERTON PARTNERS, LTD. ~ Human Resources Manager, 2007-2009

         Recruited to establish and manage a wide spectrum of HR operations that allowed for establishment of a departmental presence in New York and other regional offices in Boston, Utah and Colorado

         Liaised with senior staff on strategic planning and HR initiatives including employee relations, organizational development and budget administration, as well as solving workplace issues comprehensively

         Played a vital role in effectively introducing a series of HR programs; included leading recruitment for administrative and professional staff under directions of the CEO and COO during a period of rapid growth 

         Revitalized and rejuvenated the orientation and on-boarding processes for new staff; sought to fuel positive attitudes towards the firm s overarching goals and culture

         Also worked with the HR team in San Francisco to improve upon and update the employee handbook used across locations

         Worked in conjunction with the CEO and CFO to develop salary contracts, bonus plans, prior salary offers and sign-on bonuses/relocation packages at both the exempt and non-exempt levels

         Joined with the COO to develop and invigorate the mentorship program, succession planning and internal staff interviews processes 






CANTOR FITZGERALD ~ Executive Assistant, 2006-2007

         Provided overarching logistical and administrative support for the President/CEO of a debt capital and asset management division of an investment banking firm; included providing service to the Debt Capital & Asset Management Division 

         Founded and maintained the CEO's business, private and personnel files

         Also managed calendars and the CEO s business/personal appointment books via Outlook

         Worked directly with HR and Office Services on a series of projects as needed


HEADWAY CORPORATE RESOURCES ~ Employee Relations/HR Specialist, 2005-2006

         Regarded as the foremost HR point-person for managing issues within the company's regional office; reported directly to the HR SVP

         Worked directly with executive staff to discuss and negotiate salary contracts, bonuses and commission offerings

         Authored offer letters and carefully maintained all personnel files to ensure accuracy and relevance

         Handled full-cycle recruitment including strategies for job postings, external advertising of vacancies, applicant tracking processes, as well as credit and reference checks for clients and internal staff

         Arranged for pre-employment testing and drug screening processes as new hires were brought on board


Corporate Benefit Manager, 2002-2005

         Directed the administration of employee benefits including healthcare, life insurance and disability plans, as well as COBRA administration; complied with all relevant employment regulations and guidelines for FMLA, COBRA and HIPAA

         Controlled costs for all developed systems; included playing an essential role in designing an intranet HR Info System in partnership with a web developer, the HR team and the divisional Director; intended to assist with COBRA, 401(k), FSA, Dependent Care and payroll tracking

         Audited health insurance bills against employees participating in benefit plans; unearthed a discrepancy that detailed continued overpayment of premiums that totaled approximately $300K

         Also offered help to Finance Officers so they accurately audited compensation, commission and bonuses by closely monitoring related costs


Outsource Division Service Manager, 2000-2002

         Recruited by the company to serve in a new position that focused primarily on customer service delivery and management

         Charged with carrying out HR initiatives including staff relations matters, grievances and the like

         Managed Worker s Compensation for staff outsourced to JP Morgan, Avon, Deutsche Bank, Goldman Sachs, Citibank, Sotheby s, etc.

         Also implemented improved services to ensure proper billing and support for outsourced employees; worked with clients HR teams and/or supervisors to tenaciously negotiate salary increases and contract renewals

         Met with Attorneys to drive the H1-B and TN1 visa process and all related documentation efforts


Also served as an Office Manager for Rosenblatt, Slavet & Radezsky, CPAs, PCs from 1996 2000


Education & Credentials

Bachelor of Arts, Criminal Justice, John Jay College

Training Completion, ADP Web-Based Payment Systems

Member, Society for Human Resource Management (SHRM)


Community Involvement

Volunteer, Disaster Action Team Responder (DAT), American Red Cross Metro New York Chapter (Present)

Volunteer, Landscaper/Garden Ministry Supervisor, RLCC (2013 -2015, recognized for outstanding commercial properties by civic organization due to efforts to beautify properties in 2015)



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