• Dynamic Leader who offers a background in Multimillion-Dollar Retail Operations Management, Sales / Marketing, Merchandising, New Business Development, Strategic Analysis / Planning, Profit / Loss, and Budget Control; contributes talent in Recruitment Processes, Team Building / Training, Collaborative Leadership Development, and Client / Business Relations; and exhibits an ability to see the big picture in evolving markets.
• Top Performer who boasts above-average career results, and can make sound decisions to reflect positively on operations in alignment with a compaxxxxxx s vision, value, and goals to achieve a significant competitive advantage.
• Excellent Communicator who builds and sustains synergistic relationships with C-level executives, business / operational teams, sales professionals, and clients, and leads staff by example and with integrity to boost results.
• Ambitious Self-Starter who shares an inspired vision and gains key commitments to attain established objectives.

Executive Vice President U.S. Polo Association Stores N.A.

  Capitalize on the opportunity to direct forward-thinking operations across 5 District, 77 Outlet, Marquee, and Club stores, including collaborating with corporate product, marketing, merchandising, real estate, and operations teams to support sales and Key Performance Indicators (KPI) growth throughout the store chain.

  Conceptualize, design, and deliver strategies, polices, and procedures to promote profit-focused brand building.

  Delivered significant sales and profit growth from 2011 present.

  Developed programs for consistent annual performance merit increases.

  Introduced new succession processes to identify levels of core competencies.

  Upgraded multi-unit field management for new store leadership to improve quality.

  Built mid- and long-term strategies to move the organization from outlet retail to traditional sites.

  Collaborated with CEO and senior product management to redefine product assortment per profiles.

  Refined a new service program to better fit customer expectations with a traditional sportswear brand.

Vice President Platinum Stores ￨ Sunglasses Hut (2010 2011)

  Strategically steered new business development across 232 platinum stores representing SGH s top sales and most visible locations in North America, including partnering with executives of corporate buying, planning, merchandising, and marketing to support core growth in luxury, premium, fashion, sport, and classic sunwear.

  Established criteria to assist field s RVP upgrade of platinum store management, and served as senior sponsor for a newly developed store service environment the Sunglass Hut Experience and Business Insights operating system.

  Created multi-year phase plans and budgets, including starting a pilot in November 2010.

  Significantly impacted sales results of brand-themed marketing via improved product knowledge.

  Established design and KPIs for Business Insights operating system to provide real-time results.

  Grew 2010 Platinum stores sales by 13.5% in comp sales and improved profits $5+ million over plan.

  Served as dean of SGH Luxury Academy, an integrated, premium brands training (e.g. Chanel, Prada, Bulgari, Burberry, Dolce & Gabbana, and Versace) within an experience-based format.

Vice President Director of Stores ￨ Luxury Retail North America (2006 2010)

  Utilized broad scope of industry knowledge and dynamic business acumen toward directing development, launch, sales, and profitability of a new store brand, ILORI, including recruiting a senior management team prior to a new store launch and directly participating with the hiring of store managers and top retail associates.

  Partnered as co-architect for development, field training, and in-store delivery of ILORI Signature Experience.

Yyyyyy x. yyyyyy ￨ Page Two ￨ (xxx-xxx-xxxx

Vice President Director of Stores ￨ Luxury Retail North America (continued)

  Co-architected the ILORI Signature Experience, including incorporating service engagement techniques with product knowledge on luxury and premium brands (e.g. Chanel, Tom Ford, Bulgari, Tiffaxxxxxx, David Yurman).

  Represented ILORI management requiring media and press interactions, as well as in-store investor relations.

  Successfully facilitated immersion training of new store teams at flagship and stores.

  Opened 25 stores from 2007 to 2009 and exceeded sales and profit plans from 2008 to 2010.

  Sourced and recruited regional directors and flagship management to boost new store operations.

  Guided integration of a 23-store Optical Shop of Aspen into a Luxury Retail N.A division in 2009.

  Added sales, profits, and field manager responsibilities for the 23 Optical Shops of Aspen in 2009.

Regional Vice President Northeast Zone ￨ Sunglasses Hut (2001 2006)

  Drove business growth by driving sales and profit / loss for 12 regions and 212 Northeast U.S.-based stores generating $99+ million in revenue, including continuing sales and profit improvements via upgrades and training of field management team, as well as maintaining optimal management and associate retention rates.

  Expertly sourced high-quality diversity candidates for SGH regional management and other Luxottica brands.

  Built and sustained productive retail operations by developing regional managers business and financial acumen to create strategies that flow top-line sales to bottom line, and led training to assist zone business and prepared regional managers for promotion to other businesses in Sunglass Hut and other Luxottica Brands.

  Participated as senior sponsor of SGH s Streamline the Process initiatives a three-month review of operations and work practices, including eliminating significant work redundancies and improving overall field productivity.

  Generated operating income of $10.8 million, or +51% over plan and 95% over LY.

  Realized sales of +5.4% over plan and +15.9% over UTU, with 11 $1+ million stores in 2005.

  Improved management retention to 18% from a 26.1% turnover rate in 2005 for Sunglass Hut.

  Consistently achieved double-digit 15.9% comp sales growth in 2005 and 7% sales growth in 2006.

  Improved financial and operational consistency via PRIDE goals and performance management.

  Minimized turnover and improved compliance by managing acquisition of Sarah s and Sunglass Outfitters chain into Sunglass Hut, and further developed and executed recruiting strategies to staff and upgrade an underperforming Sunglass Hut, Watch Station, and Watch World in Metro Boston.

Regional Manager Xxxxxx ￨ Upstate Xxxxxx

  Maximized bottom-line performance by directing all sales, service, and profit / loss for 16 high-volume Old Navy locations based in Xxxxxx County and upstate Xxxxxx, including actively recruiting, training, mentoring, and managing a customer service-focused team of store leadership and retail staff for 4 new stores.

  Improved store standards by developing a new management upgrade strategy.

  Led high-quality sales and merchandising and operational standards compliance.

  Recruited and led top-notch management teams to open 4 new stores in a 2-month period.

Regional Director of Operations Blockbuster Entertainment, Xxxxxx, XXXXXX (1995 1999)

Store Administrator ￨ Store Manager Federated Stores, Inc. ￨ Macy s, White Plains, XXXXXX (1992 1993)

Master of Business Administration (Marketing Emphasis) University of Connecticut

Bachelor of Arts in Political Science Brown University

Media Training Brand Representation ILORI ￨ Real Estate License State of Illinois