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Yyyyyy x. yyyyyy
19371 E Strawberry Drive-Queen Creek, AZ 85142 abc@xyz.com
Healthcare Industry Specialist-Medical and Dental
Business Development ~ Consulting ~ Financial Management ~ Operations
Profile
Driven professional offering numerous years of leadership experience in Healthcare industry ~ Excel in defining, developing and executing targeted strategies, programs and organizational/operational systems to boost performance ~ Expertise in improving results across business/market growth, revenue production, collections, profitability, patient service levels, and operational productivity/efficiency
Currently managing approximately 18 key clients/doctors generating average $16M in total revenue
In recognition of expertise as Senior Consultant, selected to concurrently manage large group practices across US and Canada; 2013-present
Consistently generate average 10% growth; 2013-present
Drove 23% increase in practice production; 2011
Grew net production from $848K to $922K; 2010-2011
Improved collections from 92.6% to 96%; 2010-2011
Increased revenue 41%, earning Runner Up of the Year out of 200+ offices; 2008
Spearheaded launch of first pediatrics practice in Arizona; Pacific Dental Services
Healthcare Industry Background
Senior Consultant, Levin Group-Tempe, AZ 2013-Present
Simultaneously manage average of 18 clients/doctors across 12-month engagement, including two team trainings along with one leadership training, while concurrently working with large groups
Successfully define, develop and introduce management systems and marketing strategies and structure programs to meet individual client needs and goals, with emphasis on boosting collections and production; analyze P&L statements to identify and capitalize on opportunities for improvement
Expertly consult in key management areas spanning scheduling, policies, value scripting, new patient experience, case acceptance, reactivation of previous patients. accounts receivable, and hygiene department operations
Design marketing programs focused on competitively branding practices, generating new patients and delivering tools for increasing case acceptance
Contribute expertise toward mentoring consultants
Operations Manager, Smile Brands-Phoenix, AZ 2011-2013
Led practice to achieve double-digit increase in production in managing daily hygiene, general and specialty dentistry operations
Cost-effectively administered monthly budgets and collections to maximize financial performance
Operations Manager, Jeffery D. Clark, DDS, PC-Scottsdale, AZ 2010-2011
Substantially boosted results across key performance metrics including collections and production
Steered all front-office functions ranging from presenting treatment plans, educating patients in insurance benefits, scheduling, and confirming appointments to managing patient and insurance billing/accounts receivable and reactivating patients
Operations Manager, Pacific
Dental Services-Phoenix, AZ 2007-2010
Successfully coordinated and directed daily operations and managed staff to increase practice revenue; coached and trained management trainees
Drove growth through strategic management of specialties including orthodontics, oral surgery, pediatrics, and periodontics
Prior experience with Verizon Wireless and Chase Bank; details on request
Education & Professional Development
Bachelors of Communication, Arizona State University-Tempe; 2007
Certification, Myers Briggs; 2015
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