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Yyyyyy x. yyyyyy

19371 E Strawberry Drive-Queen Creek, AZ 85142




Healthcare Industry Specialist-Medical and Dental


Business Development ~ Consulting ~ Financial Management ~ Operations




Driven professional offering numerous years of leadership experience in Healthcare industry ~ Excel in defining, developing and executing targeted strategies, programs and organizational/operational systems to boost performance ~ Expertise in improving results across business/market growth, revenue production, collections, profitability, patient service levels, and operational productivity/efficiency

  Currently managing approximately 18 key clients/doctors generating average $16M in total revenue

  In recognition of expertise as Senior Consultant, selected to concurrently manage large group practices across US and Canada; 2013-present

  Consistently generate average 10% growth; 2013-present

  Drove 23% increase in practice production; 2011 

  Grew net production from $848K to $922K; 2010-2011

  Improved collections from 92.6% to 96%; 2010-2011

  Increased revenue 41%, earning Runner Up of the Year out of 200+ offices; 2008

  Spearheaded launch of first pediatrics practice in Arizona; Pacific Dental Services


Healthcare Industry Background


Senior Consultant, Levin Group-Tempe, AZ 2013-Present

  Simultaneously manage average of 18 clients/doctors across 12-month engagement, including two team trainings along with one leadership training, while concurrently working with large groups

  Successfully define, develop and introduce management systems and marketing strategies and structure programs to meet individual client needs and goals, with emphasis on boosting collections and production; analyze P&L statements to identify and capitalize on opportunities for improvement

  Expertly consult in key management areas spanning scheduling, policies, value scripting, new patient experience, case acceptance, reactivation of previous patients. accounts receivable, and hygiene department operations

  Design marketing programs focused on competitively branding practices, generating new patients and delivering tools for increasing case acceptance

  Contribute expertise toward mentoring consultants


Operations Manager, Smile Brands-Phoenix, AZ 2011-2013

  Led practice to achieve double-digit increase in production in managing daily hygiene, general and specialty dentistry operations

  Cost-effectively administered monthly budgets and collections to maximize financial performance


Operations Manager, Jeffery D. Clark, DDS, PC-Scottsdale, AZ 2010-2011

  Substantially boosted results across key performance metrics including collections and production

  Steered all front-office functions ranging from presenting treatment plans, educating patients in insurance benefits, scheduling, and confirming appointments to managing patient and insurance billing/accounts receivable and reactivating patients

Operations Manager, Pacific Dental Services-Phoenix, AZ 2007-2010

  Successfully coordinated and directed daily operations and managed staff to increase practice revenue; coached and trained management trainees

  Drove growth through strategic management of specialties including orthodontics, oral surgery, pediatrics, and periodontics


Prior experience with Verizon Wireless and Chase Bank; details on request


Education & Professional Development


Bachelors of Communication, Arizona State University-Tempe; 2007

Certification, Myers Briggs; 2015

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