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Certified Activities Leader who offers proven skill in the design, coordination, and delivery of dynamic adult programs and services in alignment with individual needs, including creating unique and engaging initiatives on a limited departmental budget. Top Performer who promotes, enhances, and / or increases access to community and / or provider resources, and who is currently completing a book of arts and crafts projects for seniors (title and date of publication forthcoming). Excellent Communicator with talent in resident services and health clinic administrative support who builds nurturing relationships with individuals of various cultural, ethnic, and socioeconomic backgrounds.
Bachelor of Arts University of California, Berkeley
Certified Activity Leader Care & Compliance (24 Hours) Accrediting School or Agency
Microsoft Office (Word, Excel, PowerPoint, Outlook) Internet Applications
Capitalize on the opportunity to lead forward-thinking planning, design, development, and implementation of diverse social and recreational activities and events to enrich the quality of life for residents in an affordable senior housing community, including researching free community events and local points of interests for monthly field trips.
Promote continued activities success by increasing resident participation by 150%, improving quality and variety of programs offered, cost-effectively managing budgets, and building strong contacts with multiple outside providers.
Coordinate inaugural annual events, along with distributing helpful monthly calendars, activities insert, and all flyers.
Develop ongoing community relations by gathering donations of baked goods for weekly Coffee & Convo sessions.
Strategically steered development and coordination of dynamic programs and services designed to encourage positive changes in the lives of residents in affordable housing communities in Oakland, San Francisco, and Pinole.
Identified resident services needs to promote independence, along with publishing and distributing monthly newsletters and calendars, promoting community events, and facilitating afterschool programs for school children.
Spearheaded programs and activities to encourage community growth, including exercise / nutrition classes, Bingo, art classes, English as a Second Language (ESL) classes, potlucks, flu shots, and hearing exams, among others.
Utilized broad scope of industry knowledge toward delivering excellence in confidential administrative / organizational support to the firm s principal, including accurately maintaining a high-volume calendar, scheduling appointments, coordinating travel arrangements, preparing and submitting key invoices, and handling client contact.
Completed essential registration / RSVP for events and professional training, along with proactively assisting with additional organizational tasks (i.e. greeting guests, preparing beverages, sending personal cards, drafting documents).
Played a vital role in serving as the first point-of-contact for a fast-paced health clinic for seniors, including courteously greeting patients, screening calls, scheduling appointments, conducting follow-ups, and handling check in.
Exhibited skill with patience, ethics, and confidentiality while assisting with telephone triaging and reception support.
Proactively researched local restaurants to escort a group of 20 older adults on monthly lunch excursions.
Demonstrated skill in selecting titles and leading engaging weekly preschool story time with songs and fingerplays.
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