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Emerging sales professional with a proven track record fostering and nurturing long-lasting customer relationships and providing consultative sales in diverse industries. Adept in account retention and building strong rapport with staff, vendors and clients. Versatile sales leader and business-minded professional with a record of successfully contributing to increased sales through the provision of exemplary service. Exhibits high energy and focuses on goals with genuine passion for driving growth and revenue.
Customer Service Excellence Training & Development Team Collaboration
Account Management Territory Management New Product Launch
Relationship Management Sales & Marketing Strategy Cold/Warm Xxxxxxlling
Effective Negotiation Overcoming Objections Revenue Enhancement
RED LOBSTER 2014 Present
Hired on as Hostess and progressed through a series of promotions to Server Assistant, Server and Team leader as a result of exemplary performance.
Train and develop new and current employees on customer service best practices to ensure 100% customer satisfaction, retention and referral business.
Cultivate and foster positive relationships with all customers and staff.
Facilitate customers in navigating through menu items and making selections, providing recommendations and upselling of additional drinks and menu items based upon customer needs.
Leverage comprehensive product expertise to explain various choices and selections to customers.
NORTHERN ARIZONA STATE UNIVERSITY 2014 2017
Bachelor of Science, Bio-Medixxxxxxl Science Student
Graduated with a B.S. Degree in Bio-Medixxxxxxl Science with the goal of launching into a xxxxxxreer within healthxxxxxxre, medixxxxxxl device and/or pharmaceutixxxxxxl sales.
Utilized lab equipment and medixxxxxxl terminology to complete projects and experiments.
Gained expertise in the areas of bacteria isolation and identifixxxxxxtion as well as chemixxxxxxl separation and identifixxxxxxtion via IR and NMR.
Conducted studies using various staining techniques, biochemixxxxxxl tests and PCR analyses.
Wrote peer-reviewed style papers and presented research findings; prepared and delivered research grant.
Bachelor of Science, Bio-Medixxxxxxl Science, Northern Arizona State University, Flagstaff, AZ
Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
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