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Driven, focused, and hard-working human resources professional with 15+ years of experience and a proven ability to lead others and provide exceptional support to patients within a variety of industries. Experienced in providing exceptional training/coaching to staff members, managing performance evaluations, and maintaining a positive working environment at all times. Highly adept in managing large-scale projects in addition to maintaining strong communication with co-workers, vendors, clients, and members of management. Interested in an entry-level human resources role. Willing to relocate for a position with growth opportunity.

  Direct day-to-day administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency levels

  Provide administrative support to executive leadership within both the Counseling and Case Management departments

  Utilize superior communication skills in order to record meeting meetings, accurately prepare forms, and lead internal department audits

  Maintain positive rapport with Counselors and other staff members in order to ensure they are up to date with scheduling policies and best practices

  Completed an internship within a medical office setting which required greeting incoming patients and visitors, maintaining patient files, and assisting with medical billing/coding

  Played a lead role in ensuring agency protocols were consistently followed, documented updated patient information, scheduled appointments, and addressed patient account inquiries

  Coordinated several program management functions which included assisting in lesson plan development, fostering a positive learning environment, and monitoring individual student s progress

  Facilitated activities which were concentrated on encouraging creativity, problem solving, and exploration in addition to communicating effectively with children, management, and parents

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  Acted as a Subject Matter Expert in regards to equal employment practices within the United States Army which required advising approximately 5,000 Soldiers and 200 Commanders

  Provided coaching/guidance in regards to equal opportunity and sexual assault prevention, supervised training courses, and assisted a team of 80 Equal Opportunity Leaders and 50 Victim Advocates

  Developed innovative training courses which outline cultural diversity initiatives along with sexual harassment/misconduct procedures

  Directed daily human resources operations within the organization which included supervising Army personnel, providing guidance on HR related operations, and processing employment action forms

  Played a lead role in various performance development tasks such as reviewing/editing performance evaluation form and creating/maintaining a performance evaluation database for over 250 individuals which increased timely submissions by 400%

  Designed and implemented an awards database using Microsoft Excel which resulted in more efficiently recognizing Soldiers which resulted in an increase in morale levels

  Administrative Assistant, United States Army, 2004-2005

  Executive Administrative Assistant, United States Army, 2001-2004

  Bronze Star Medal

  Joint Service Commendation Medal

  Meritorious Service Medal (4)

  Army Commendation Medal (3)

  Army Achievement medal (2)

  Joint Meritorious Unit Award

  Army Good Conduct Medal (6)

  Afghanistan Campaign Medal

  Iraq Campaign Medal