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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced administrative and sales professional with several years of experience and a proven ability to lead others and manage daily administrative operations. Experienced in managing key client accounts, overseeing complex team scheduling, coordinating client billing, and maintaining client files. Highly adept in managing large-scale projects in addition to maintaining positive communication with co-workers, vendors, and clients.
Profile of Qualifications
Inside Sales Team Leadership Contract Negotiation Vendor Management |
Business Development Strategy Implementation Dispatching Administrative Support |
Criminal Justice Scheduling Complex Problem Solving Attention to Detail |
Professional Experience
United Rentals, Houston, TX February 2014-Present
Senior Inside Sales Representative/Area Dispatcher
Coordinate several administrative and managerial operations which included assisting customers with inquiries via phone, email, or in-person in addition to maintaining quality levels
Successfully manage up to 15 Drivers simultaneously which requires superior communication and time management abilities in addition to facilitating scheduling via Microsoft Outlook
Utilize customer service and interpersonal abilities to foster positive relationships with clients and vendors in addition to diffusing difficult customer service situations
Cypress Fairbanks Independent School District, Houston, TX May 2013-January 2014
Police Officer
Directly managed a variety of investigative functions within a fast-paced and high-stress environment with a focus on ensuring safety on school campuses
Handled several complex cases which included allegations of law violations, domestic disturbances, theft, and various misdemeanors
Worked closely with members of the community which required extensive communication skills, conducted interviews, and oversaw in-depth investigations
Maintained a keen knowledge of current federal/state/municipal laws and regulations and performed research as needed in order to determine if a violation has occurred within the case
Devised well-written and informative case reports which included reports of investigation, evidence packages, and documentation related to each incident
Education
Police Officer Certification, Alvin Community College, Alvin, TX
Bachelor s of Science, Criminal Justice, University of Houston, Houston, TX
Associate s in Art, Criminal Justice, San Jacinto College, Houston, TX
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