- 309 N. Stephens St. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Business/Operations Manager

Qualifications Profile

    Self-assured and results-driven management professional with

-          17 years in managing and supervising food service and industrial operations.

-          8 years in laboratory analysis of client environmental samples adhering to EPA standards to ensure compliance with Federal, State and Local Regulations.

-          6 years in plant and equipment maintenance of industrial sewing machines and related production equipment.

-          3 years in compression molding including diagnostic and corrective action on molding issues.

    Detail-oriented, analytical and methodical with critical & innovative thinking to resolve work, relationship, and project issues even under stressful conditions independently or as part of a team.

    Proven resourcefulness and multitasking skills that optimize limited resources to achieve outstanding results.

    Strong people management and communication skills that inspire confidence and forge teamwork with colleagues.

Key Expertise

    Strategic Planning & Execution

    Business Development

    Operations Management

    B2B/B2C Sales Management

    Customer Service Management

    Plant Facilities Management

    Relationship Management (Clients, Public, & Suppliers)

    Inventory Management

    Total Quality Management

    Process/Workflow Improvement

    Profitability Management

    Production Planning & Control

    Policies & Regulatory Compliance (i.e. OSHA, EPA, US-FDA, etc.)

Professional Experience

    Managed all aspects of production in assigned channels, monitoring and reporting status, efficiency of channel performance, and compliance to safety and quality standards to the supervisor/manager.

    Ensured compliance with regulatory standards by effectively developing, implementing and administering Hazardous Waste Management procedures

    Resolved quality issues, reported equipment problems beyond maintenance, and prepared production channel by setting up the press(s) for specific molds, ensuring all associated equipment and materials were available and suited for production. Served as a member of Safety and Ergonomics Committee.

    Processed daily press line assignments, overtime assignments and re-assigned operators as needed to meet changing demands during shifts.

    Served as Press Lead trainer for new hires and current channel operators.

    Provided final QC audit of finished goods, overseeing their transfer to the warehouse with correct labeling.

    Manage daily routine business operations including bakery production, personnel administration, inventory management, cash control, and boxxxxxxkeeping.

    Produced all baked products ensuring adherence to successful baking formulations that ensure continued customer patronage and word-of-mouth promotions for new customers.

    Maintained and repaired commercial food and baking equipment as necessary for Jay s Bakery.

    Oversaw maintenance and repairs of plant equipment and facilities to ensure seamless production.

    Maintained, repaired and rebuilt industrial sewing machines, and oversaw light electrical repair and maintenance, light plumbing repair, and general plant facilities maintenance and repair.

Education

   Mechanical Engineering Courses, XXXXXXLAHOMA STATE UNIVERSITY Ÿ Stillwater, XXXXXX (1992 1996)

   Associate of Applied Science, MERCER COUNTY COLLEGE Ÿ Mercer County, NJ (1990 1992)