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Yyyyyy x. yyyyyy

- 309 N. Stephens St. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Business/Operations Manager


Qualifications Profile


    Self-assured and results-driven management professional with

-          17 years in managing and supervising food service and industrial operations.

-          8 years in laboratory analysis of client environmental samples adhering to EPA standards to ensure compliance with Federal, State and Local Regulations.

-          6 years in plant and equipment maintenance of industrial sewing machines and related production equipment.

-          3 years in compression molding including diagnostic and corrective action on molding issues.

    Detail-oriented, analytical and methodical with critical & innovative thinking to resolve work, relationship, and project issues even under stressful conditions independently or as part of a team.

    Proven resourcefulness and multitasking skills that optimize limited resources to achieve outstanding results.

    Strong people management and communication skills that inspire confidence and forge teamwork with colleagues.


Key Expertise

    Strategic Planning & Execution

    Business Development

    Operations Management

    B2B/B2C Sales Management

    Customer Service Management

    Plant Facilities Management

    Relationship Management (Clients, Public, & Suppliers)

    Inventory Management

    Total Quality Management

    Process/Workflow Improvement

    Profitability Management

    Production Planning & Control

    Policies & Regulatory Compliance (i.e. OSHA, EPA, US-FDA, etc.)


Professional Experience


Press Lead, SKF Sealing Solutions Ÿ Xxxxxx, XXXXXX 2013 2016

    Managed all aspects of production in assigned channels, monitoring and reporting status, efficiency of channel performance, and compliance to safety and quality standards to the supervisor/manager.

    Ensured compliance with regulatory standards by effectively developing, implementing and administering Hazardous Waste Management procedures

    Resolved quality issues, reported equipment problems beyond maintenance, and prepared production channel by setting up the press(s) for specific molds, ensuring all associated equipment and materials were available and suited for production. Served as a member of Safety and Ergonomics Committee.

    Processed daily press line assignments, overtime assignments and re-assigned operators as needed to meet changing demands during shifts.

    Served as Press Lead trainer for new hires and current channel operators.

    Provided final QC audit of finished goods, overseeing their transfer to the warehouse with correct labeling.


General Manager, Jay s Bakery & Potato Bar Ÿ Xxxxxx, XXXXXX 2011 - 2013

General Manager, Eureka Swiss Caf Ÿ Eureka Springs, AR 2006 2009

Bakery Department Manager, United Supermarket Ÿ Elk City, XXXXXX 2010 - 2011

    Manage daily routine business operations including bakery production, personnel administration, inventory management, cash control, and boxxxxxxkeeping.

    Produced all baked products ensuring adherence to successful baking formulations that ensure continued customer patronage and word-of-mouth promotions for new customers.

    Maintained and repaired commercial food and baking equipment as necessary for Jay s Bakery.


Plant Maintenance Technician, ROBERTSON Home Fashions Ÿ Cordell, XXXXXX 2000 2006

    Oversaw maintenance and repairs of plant equipment and facilities to ensure seamless production.

    Maintained, repaired and rebuilt industrial sewing machines, and oversaw light electrical repair and maintenance, light plumbing repair, and general plant facilities maintenance and repair.


Laboratory Technician, Accurate Labs, Inc. Ÿ Stillwater, XXXXXX 1992 2000

Shift Manager & Baker, Swiss Bakery & Deli Ÿ Lawrenceville, NJ 1984 1989

1st Assistant Manager, Burger King Ÿ Various, NJ 1982 1984




   Mechanical Engineering Courses, XXXXXXLAHOMA STATE UNIVERSITY Ÿ Stillwater, XXXXXX (1992 1996)

   Associate of Applied Science, MERCER COUNTY COLLEGE Ÿ Mercer County, NJ (1990 1992)


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