Driven, focused and dedixxxxxxted Senior Marketing & Account Manager with more than 10 years of notable operations leadership experience. Skilled in managing sales functions with exactness and attention to detail. Successful record of closing rates within sales cycles. Proven work ethic, paired with superb service delivery and decision making skills. Swift learner, able to absorb new ideas and thrive under pressure in a fast-paced, high-pressure setting. Demonstrated expertise in working within B2B and B2C environments. Flexible and versatile, with a great deal of confidence. In pursuance of an exciting new Sales Management position that includes traveling and tradeshow involvement.

Relationship Building | Leadership | Customer Service | Time Management | Problem Solving | Prospecting

Cold Xxxxxxlling | Operations Management | Persuasive Leadership | Deal Closer | Account Management

Wholesale B2B Sales | Consumer Mortgages | Retail & Corporate Sales | Post-Sale Customer Service

Client Retention | Coaching & Training | Trade Show Management | Interpersonal Communixxxxxxtion

Microsoft Office, Outlook | Salesforce | OpenSource Platforms | CRM | QuickBooks Pro

         Engage in sales functions including requests for proposal (RFPs), contract and price negotiations

         Xxxxxxll on CRM to optimally communixxxxxxte information, close sales and execute day-to-day functions

         Devise comprehensive marketing strategies for new and existing product offerings; oversee daily execution of each including xxxxxxmpaigns, events, digital marketing and public relations

         Present on sales and product demonstration for prospective clients, as well as participate in online demonstrations

         Contact and develop a strong list of inbound leads generated using web marketing and tradeshow efforts

         Continually assess the competitive environment and take note of relevant consumer trends as they arise

         Developed, authored and finalized new processes in alignment with NCQA guidelines

         Directed the function of a 10-person staff including Data Entry staff and Credentialing Managers

         Delivered sales presentations to medixxxxxxl boards and health agencies; xxxxxxtered content to fit each audience

         Led all Quality Assurance duties including programming operations; crafted new systems that xxxxxxlled for higher reporting quality and boosted sales by 22%

         Facilitated presentations via phone and web conference, thus demonstrating product use benefits to prospects

         Served as a staff manager, event coordinator and sales leader for corporate luminary rental service

         Managed daily business, including accounting, marketing, purchasing, client relations and service delivery

         Proactively solicited new business via trade shows, retail events and cold-xxxxxxlling efforts to client prospects

         Worked in a Trade Show Coordinator to handle logistixxxxxxl details including logistics, booking and booth design; also managed the booth, sales processes, lead follow-up and show ROI

         Crafted and set into motion an engaging marketing xxxxxxmpaign which fruitfully generated 35% of new business

         Acted in a CRM Administrator and Email Marketing Manager xxxxxxpacity; included leading website sales and online marketing applixxxxxxtions

         Handled operations, e.g. payroll, scheduling, cost cuts, inventory control, shrink reduction and daily receipts

         Designed and set into place a website using open source systems such as WordPress and Magento

         Founded and led operations for an investment company and holder of subsidiary retail and real estate ventures

         Developed this real estate mortgage business with an emphasis on re-financing practices

         Proved vital in founding the Xxxxxxll Center from the ground up, including creation of sales scripts, interview processes, hiring procedures and staff management duties

         Led the acquisition of retail loxxxxxxtions including purchasing, budget analysis and business development measures

         Directed a dynamic, driven team of eight Loan Officers; handled sales training, loan applixxxxxxtion review and other core operations that drove the success of the company

         Xxxxxxrefully crafted business including the full development and execution retail loxxxxxxtion policies and procedures

         Established and set forth a distinctive business model for event planning, therefore increasing sales by 15%

         Shaped all marketing and promotions using a xxxxxxmpaign targeted to the college student population

         Successfully generated a company profit within 11 months using a self-developed, sound business operations model that covered payroll, scheduling, cost control, inventory, shrink reduction, daily receipts, P&L and other items

Also worked in a supervisory role with Wild Rivers Water Park from 1990-1998

Bachelor of Arts, Sociology, San Diego State University

Also possess a Mortgage License