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Yyyyyy x. yyyyyy

- 746 Valley Rd Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Project/Program Management ▪ Product Development (IT & Networks)

Qualifications Profile


    Self-motivated and results-driven management professional with more than 18 years in project management, customer service, and broadband product development in the ITC solutions sectors, with the last 7 years in entrepreneurial business management in food production.

    Proven competence and dedication to maximizing the advantages of IT and network systems, providing business development and network product designs in healthcare and enterprise solutions, and completing end-to-end systems installation and upgrade projects that enable the business to achieve competitive advantages in target markets.

    Exceptional people management and communication skills that inspire customer confidence for repeat business, while fostering performance excellence and teamwork with colleagues and subordinates in achieving shared objectives.


Professional Experience


Scoops Ice Cream, LLC Ÿ Baltimore, XXXXXX Part Owner/Operator 2010 Present

    Execute proven marketing strategies to turn a non-performing business around and transform it into the best soft ice cream provider in the state, and installing computer systems that enable the retail store to service customers 2 to 3 times faster than the competition, developing and offering new flavors based on customer request.

    Harness social media to create a wider market reach in growing the business, getting featured in several consumer review magazines for its reputation as providing the best ice cream products in the state.


TEK Systems Ÿ Ashburn, VA Product Development Director - Contractor for Verizon Corp 2005 2010

    Managed launch and product development of Verizon s Data services that included the associated documentation to update internal Verizon s website in collaboration with the product manager and engineering teams, overseeing the release date, and reviewing soft-launch activities with project stakeholders to ensure smooth product launches.

    Defined the technical roadmap for the product manager, conducting project costing, and obtaining senior management approvals from order entry, billing, customer service, training and O&T organizations.

    Worked with the Verizon Government group on Network based VPN in the Networx Contract & SLA projects.

    Interconnected Verizon s VPLS (Virtual Private LAN Service) service with the Verizon satellite data services.

    Defined Ethernet access to Verizon s MPLS, mapping its QoS to Ethernet, and developing/launching Verizon MPLS Dynamic Bandwidth for EMEA, VoIP interface, and an Ethernet roadmap to ensure IPv6 compatibility.


TeleHealth Solutions Group Ÿ Hamilton, VA Senior Consultant / Sr. Network Designer 2002 - 2005

    Responsible for business development and product design on the Telehealth/Telemedicine applications and Virginia s Health TeleHealth Network (VTN) with detailed project plans integrating several Telehealth networks & Telemedicine requirements into a state-wide consolidated network and executing a backup network on a WiMax infrastructure.

    Contributed marketing development, service requirements, equipment design, business cases and development of a new medical informatics system called Project Health Out-Reach for the state, leveraging a working knowledge of the U.S. Government grant process to fund projects that executed a unified state-wide telecommunication infrastructure.


Sonic Telecom Ÿ Chantilly, VA Senior Manager Enterprise Solutions 2001 2002

    Provided end-to-end project management, researching market needs, ensuring customer buy-in, business case development, pricing, sales training, & new product launches that included IP-based video services, ATM, Frame Relay, and private lines.

    Developed and executed strategic partnerships that expanded markets with an online presence through local providers, while developing SOS (Sonic ATM On-demand Service), Bandwidth-on-Demand service, and IP video conferencing.


Teleglobe Ÿ Reston, VA Senior Manager Transmission & Broadband Data Services 1999 2001

    Led 5 product managers in developing and marketing local and global data products involving optical service (OC-192/STM-64), Wavelengths (2.5/10G), ATM, Frame Relay, & VSAT, on a master SLA for all data services.

    Provided product training, ensuring engineering buy-in, and developing the business case, budgets & pricing.


MCI Ÿ McLean, VA

Senior Product Specialist IPLs (International Private Lines) 1995 1999

Product Manager IPLs 1994 1995

Technical Consultant III - MCIT/GCS 1992 1990


Education & Credentials


    B.S. in Electrical Engineering, BRIDGEPORT ENGINEERING

    A.A.S. in Electrical Engineering, Minor in Computer Science, NORWALK STATE TECHNICAL COLLEGE


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