Resume Writing ?
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Yyyyyy x. yyyyyy
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xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Summary of Qualifications
Outstanding listening, verbal communication and interpersonal skills, gaining the trust, confidence and respect of key stakeholders, including prospective and existing customers and team members.
Proactively identified and resolved problems with clients and colleagues in real time.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Proficient with Microsoft Office Suite.
Work Experience
Personal Banker, First Convenience Bank Duncanville, TX May 2015-Present
Build and maintain positive rapport with customers in a fast-paced retail banking environment.
Educate customers about a variety of financial products and services to meet their needs.
Assist new customers with opening new accounts and answering all of their questions.
Server, Red Lobster Pine Bluff, AR Oct. 2014-May 2015
Ensured restaurant guests had a pleasant and enjoyable dining experience.
Displayed diplomacy and tact when communicating with frustrated or irate clientele.
Collaborated effectively with a diverse group of guests and co-workers.
Agent, American Income Life Little Rock, AR June 2014-Aug. 2014
Demonstrated excellent listening, verbal communication and interpersonal skills to help clients.
Explained life insurance benefits to customers in a clear and easy-to-understand manner.
Answered questions from clients, including the differences between plans.
Intern, Athletic Department, University of Arkansas, Pine Bluff (UAPB) Jan. 2014-May 2014
Showcased strong event planning and execution skills on behalf of this NCAA Division I sports program.
Organized events at halftime of home basketball games and also planned awards banquets and fundraising events for the department.
Part of a team that successfully increased the number of fans that attended department events.
Previously:
Laborer, Tyson Foods Inc. Pine Bluff, AR July 2012-June 2014
Safely performed manual labor duties and also safely operated equipment.
Server, Red Lobster Pine Bluff, AR May 2011-July 2012
Customer Service Representative, Wing Stop Pine Bluff, AR Feb. 2011-May 2011
Education and Training
Bachelor of Science, Business Administration (BSBA), Marketing concentration; earned Dec. 2014
University of Arkansas, Pine Bluff (UAPB)
Licensed to sell Life Insurance
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