Medical Spa Office Manager

  Sharp business acumen and extensive management background backed by numerous years of direct, progressive industry experience

  Vast experience in office/administrative/business operations spanning human resources, team building/leadership, inventory control, vendor relations, budgeting, accounting, project management, scheduling/calendaring, reporting, and information systems; technology savvy

  Talent for defining, developing and implementing processes and systems to boost performance

  Expertise in client consultation, needs assessment, new/repeat business development, marketing, advertising, event planning, and client relationship management; track record of solid sales growth

  Licensed Esthetician and Certified in Velashape, EMATRIX, GentleMax Pro Lasers, PCA Chemical Peels ,VI Peels, Hydrafacial, Ultherapy, and Emerge

Office Manager/Coach, The Aesthetic Medicine & Anti-Aging Clinics of LA Lafayette 2015-Present

  Recruited to direct broad front office and administrative operations supporting business productivity, growth and profitability

  Effectively hire, train and direct staff; strategically schedule employees to maximize use of resources and control labor costs while meeting operational goals

  Drive growth and competitive leveraging by developing and implementing targeted marketing and social media programs/campaigns as well as planning and facilitating events

  Successfully order all retail products along with office supplies to maintain optimal stock levels; actively work with vendors on monthly specials

  Concurrently serve as Ideal Protein Coach, working closely with patients throughout all 4 phases of diet to ensure optimal results; includes weekly meetings with patients to set goals and document weight and measurements along with providing ongoing guidance and motivation

Office Manager/Medical Aesthetician, Allure Enhancement Center-Lafayette, LA 2013-2015

  Collaborated with Owner in building and operating successful medical spa; drove and supported broad-scope operations spanning human resources and administrative through sales and marketing

  Grew sales from approximately $703K to over $1M within a year; effectively coordinated quarterly events with vendors as key strategy in driving business growth

  Effectively hired, oriented, trained, scheduled, and directed staff

Esthetician/Sales Associate, La Marquise-Lafayette, LA 2012-2013

  Provided quality client skin treatment and hair removal services; ensured sanitation/safety compliance

  Drove sales by effectively marketing/booking all cosmetic and spa events as well as representing key cosmetic lines including Sisley, Natura Bisse, Darphin, Dr. Gross, and Trish McEvoy

  Efficiently managed weekly cosmetic inventories; included ordering new stock

Prior Management Experience

Office Manager, Pine Island Chemical/Clearflow Solutions-Lafayette, LA 2010-2012

Office Manager, Whitco Roofing, Inc.-Marietta, GA 2008-2010

Office Manager, Richport Properties, Inc.-Tucker, GA 2005-2008

Community Manager Assistant, Choice Homes Inc.-Covington, GA 2003-2005

  Vast earlier business/office management experience across diverse industries; ranged from administrative, accounting, budgeting/financial, complex reporting, information systems management, and human resources through client services, business development, marketing, multi-media advertising, project management, inventory control, purchasing, and vendor relations

Graduate, Esthetics Program, Aveda Institute-Lafayette, LA; 2012

Georgia Institute of Real Estate ~ American Intercontinental University ~ Midlands Technical College