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Chuck Theodore 0000 xxxxxx xxxx , xxxx , xxxxx 00000


Manager: Retail ~ Sales ~ Operations




  Successful Manager with expertise in driving full-scope retail/business operations to optimal performance and track record of delivering dynamic results:

  Led current location to achieve Highest Sales and Profits Ranking in Pacific Northwest; history of consistently increasing sales and profits of multiple stores across Oregon, Utah and California

  Improved operational metric score to Top 10 Ranking in Company-2016; key categories included sales, profit, expense control, and payroll control categories

  Steered District merchandising teams to exceed sales goals by 17%

  Recognized with numerous Kmart Customer Care Awards

  Promoted from Merchandise Manager to Store Manager within first 13 months

  Extensive background in retail sales, customer service, merchandising, inventory management, purchasing, shipping/receiving, human resources, budgeting/P&L, and store opening and closing procedures

  Motivating, hands-on leader who effectively hires, trains, develops, and directs top-performing managers and associates; facilitate a collaborative teamwork environment and actively promote individual professional growth, leading to optimal performance, morale and retention

  Excel in strategically, planning, coordinating, and steering operations to optimize productivity, cost effectiveness, use of resources, service levels, and bottom-line sales and profits

  Strong communication and interpersonal relation skills supporting effective interface with all business stakeholders spanning customers, corporate office executives, staff, and suppliers


Professional Background


General Manager, Sears Holdings Corporation - Kmart Store - Corvallis, OR 1997-Present
Have steadily progressed with company over span of 20 years to build solid experience in all aspects of retail operations and assume positions of increasing accountability; full details on request

  Currently steer full-scope operations of multi-million dollar store while also operating national online fulfillment center generating additional $1M+ in annual revenue; spans sales, customer service, merchandising, display, and stock replenishment through procurement, receiving, shipping, human resources, and payroll/financial/P&L

  Run weekly and monthly strategy reports to effectively analyze and respond to business trends

  Expertly hire, train and direct management and associate team members; facilitate sales staff meetings to introduce new merchandise and convey performance goals as well as coordinate and communicate planogram strategies with store team

  Effectively plan, manage and track budgets to control costs and optimize profits

  Drive purchasing for entire store while concurrently leading District merchandising team; maintain optimal stock levels based on real-time and projected sales trends and establish pricing to maintain competitive edge while maximizing profits

  Strategically design displays to create interactive, engaging customer experience; boost customer awareness and sales production through effective display of signage and sales promotions along with product placement


Education & Professional Development


Continuing Education in Management, American Management Association; ongoing

Law Enforcement, Linn-Benton Community College; 1 year

Undergraduate Studies, Ecola Hall Bible College; 1 year

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