Yyyyyy x. yyyyyy

Revenue Management | Accounting | Sales Processes | Cross-Functional Teamwork

Financial Management | Customer Service | Support Delivery | Strategic Planning | Relationship Building

Attention to Detail | Organization | Integrity | Quality Assurance | Staff Leadership | Communication

Dependability | Innovation | Time Management | Microsoft Office |Hospitality Industry Softxxxxxxre

Self-driven, personable and determined professional with year of proven hospitality industry expertise. Possess the core skills needed to foster a positive working environment with boosted staff morale, which leads to improved levels of customer service delivery and collaborative teamwork. Once worked for a Five-Diamond hotel, named one of the Top 50 in the world for its first three years of operation. Adept in achieving or surpassing organizational goals, both independently and in teams. Administratively-focused and highly organized, with a keen ability to effectively lead teams. In pursuance of a Hotel General Manager opportunity with a company that promotes genuine hospitality throughout its corporate culture.

General Manager

  Served in a long-term leadership capacity for the RLHC s Bellevue property

  Regularly surpassed financial and patron Satisfaction metrics set for the high NOI-producing facility

  Led the Hotel to be named one of the Top 100 in the world for 2017 by Egencia

Director of Catering and Conference Services (2001 2005)

Director of Food & Beverage (1996 2001)

  Managed full-scale operations for a hotel Conference Center with more than 14K square feet of conference space and garnered annual revenues of $2.5M

  Worked prior to overseeing conference functions as the Opening F&B Director for a newly-established, 297-room hotel in Downtown Seattle

  Skillfully led daily duties for the Hotel, a conversion from prior use as a U.S. Bank

  Oversaw the smooth, seamless functioning of the conference spaces, dining room and lounge, as well as a large outdoor terrace.

  Enthusiastically provided Room Service and tended to Mini Bars for all patrons during their respective stays

Director of Catering and Conference Services (2001 2005)

  Worked in a directorial capacity for the event planning and catering operations of a 300-room hotel with 16kK square feet of conference space

  Served with the company while, at the time, the facility served as the designated convention center for Xxxxxx County

Yyyyyy x. yyyyyy

Continued

Courses, Political Science, University of Xxxxxx

Inaugural Business Partner of the Year for The Sophia Xxxxxxy,

initiated at The Journey Luncheon for the organization

Secretary/Treasurer (former President), Bellevue Hotel Association

Former Board of Directors Member, Xxxxxx Lodging Association

Former Member, Steering Committee for Visit Bellevue

Former Member, Citizen s Advisory Committee

Yyyyyy x. yyyyyy

12006 Nels Peters Rd. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. My professional qualifications include the following accomplishments:

  I bring to any hospitality management role an extensive, high-end background including the past 12 years as a Hotel General Manager. I am a current officer in the Bellevue Hotel Association and bring many corporate contacts in that market to the next role I embark on.

  After spending my career working in Four- and Five-Diamond locations in downtown Seattle, I xxxxxxs offered the opportunity to be the General Manager at the Bellevue Red Lion. In doing so, I put an older property on par with guest experience and workplace culture experienced in larger, newer and bigger company-branded locations.

  While with the Bellevue Red Lion, I led the Hotel to be named one of the Top 100 Hotels in the world by Egencia in 2017, the only Bellevue hotel to receive such an honor and one of just three in Xxxxxx State. The property xxxxxxs also named as a Top 100 Producer nationally by Hotel Planner for this year also.

  Also, I have extensive, high-caliber Food & Beverage experience that would suit any resort. I am a former leader in the areas of Catering, Conference Services and Banquet Management, with an innate ability to mentor staff in these areas with ease due to strong background.

  My goal in any leadership position is to foster a positive work setting where staff members feel appreciated and aim to optimally serve both guests and colleagues with grace and caring. I also mentor sales teams using coaching focused on methodologies that drive success.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forxxxxxxrd to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume