Business Professional, with long-term, in-depth administrative and management experience as well as outstanding personnel interaction and customer service skills, seeking a challenging Clerical Assistant assignment with the San Diego Community College District

Operations Management ~ Customer Relations ~ Organizational Benchmark Achievement ~ Regulatory Compliance ~ Sales Management ~ Retail Unit Auditing ~ Inventory Control ~ Purchasing ~ Problem Resolution ~ Budgetary Management ~ Revenue Growth ~ Team Building ~ Training ~ Staff Development ~ Flexibility ~ Analysis

Microsoft Access Software Application

  Long-term career background in operations management with proven success in team development and supervision; exceptional capabilities in company policy/procedure support, Human Resource management, legal/regulatory compliance and unit oversight

  Continually utilize excellence in outside the box thinking; adapt quickly to difficult situations and employ outstanding strengths in conceptualizing solutions to complex situations while employing practical and cost-effective strategies

  Skilled in budget management and operational cost containment, motivating peers/colleagues/subordinates to perform at highest levels and supporting the development of both short- and long-term strategic vision and goals

  Consistently meet and often exceed organizational revenue goals/objectives

  Outstanding strengths in personnel training, sales growth methodologies development and working closely with executive organizational management

  Winner of multiple Manager of the Year awards for exceptional performance

  Veteran, United States Marine Corps

Slammed Pizza, d.b.a. Domino s Pizza, San Diego, CA 2012 2016

Director of Training & Compliance

         For this six-store franchise, skillfully steered training for all new hires; successfully facilitated array of activities designed to instill organizational goals, promote product sales and train on multiple processes/procedures, with a focus on providing exceptional products while developing repeat business and a strong customer base.

         Designed and continually updated database that contained in-depth employee personnel information; diligently maintained all relevant information, oversaw payroll activities, tracked sick/leave of absence times and pay, and assured time worked on weekly basis by employees was in alignment with organizational parameters.

         On regular basis performed audits of each company store/site, to assure adherence to all organizational and regulatory directives, policies and procedures.

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Round Table Pizza, Poway CA 2011 2012

Manager

         Effectively directed all daily operations for this popular pizza restaurant, continually interacting with customers to assure highest levels of customer enjoyment as well as an excellent dining experience.

         Utilized exceptional knowledgeability of industry as well as customer base to develop outstanding marketing and advertising programs and direction.

         Authored all needed reports and documentation, continually assuring accuracy of information; oversaw required new-hire documentation; also performed inventory management and control.

North County Pizza, d.b.a. Domino s Pizza, Camp Pendleton, CA 2005 2010

Unit Supervisor

         Skillfully managed daily operations of this second most active store unit in U.S., with sales volume reported at $2.5M level and staff of 70 personnel.

         Continually monitored/tracked and maintained accurate and comprehensive daily, weekly and monthly sales data.

         Directed all goods and supplies procurement and maintained scrupulous inventory control of products valued annually at over $1M.

Slammed Pizza, d.b.a. Domino s Pizza, San Diego, CA 1999 2005

Senior Manager

         Recognition of performance excellence resulted in twice being awarded Manager of the Year for outstanding service.

         Expertly directed all day-to-day operational activities; adroitly trained employees as well as management team in all aspects of organizational standards and benchmarks, product delivery and providing highest levels of customer support and service.

         Worked closely with company executive management in auditing food inventories at all store units.

Piz Biz Inc., d.b.a. Domino s Pizza, San Diego, CA 1993 1999

Store Manager

         Provided outstanding managerial direction which led directly to being awarded Manager of the Year for three separate years.

         Effectively directed all daily unit operations; designed and implemented MS Access database file to maintain all personnel records.

Between 1983-1989 successfully served with the United States Marine Corps, Camp Pendleton, CA

Date

Hiring Agent Name

Title

Company Name

Address

City, State Zip Code

Dear :

I am currently seeking a challenging assignment as Clerical Assistant with the San Diego Community College District and am submitting my resume for your review.

As demonstrated in the accompanying resume, my professional qualifications include providing consistent long-term and exceptional performance in multiple managerial assignments and outstanding support and service in meeting a broad array of challenges and goals as directed by my organizational executive management leadership.

In these roles, I have developed skills in such areas as Customer Service, Staff Training, Facility/Unit Oversight, Budgetary Goals Achievement, Regulatory Compliance, Inventory Control, and the meeting/exceeding of organizational benchmarks and guidelines including Problem Resolution and Revenue Growth. Additionally, I am particularly well versed in multiple technology applications including the use of Microsoft Office software applications such as MS Access.

Throughout my career I have exhibited a commitment to quality and consistent compliance with critical governing directives, standards, policies and procedures. I am confident in my ability to deliver immediate and long-term results, and you will find me to be a performance-driven leader and collaborative team player focused on achieving and surpassing goals.

I am eager to discuss how my qualifications match your needs, and look forward to interviewing with you at your earliest convenience. In advance, I thank you for your time and consideration.

Sincerely,

Yyyyyy x. yyyyyy

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