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Yyyyyy x. yyyyyy
Account Management | Customer Service | Strategic Planning | Accounts Receivable | Critical Thinking | Communication
Stakeholder Engagement | Organization | Time Management | MS Office | Windows OS
Energetic, motivated and hardworking professional with an innate desire to work with people; seek to help others and found success in achieving this goal in customer service settings. Achiever of success with customers and other important stakeholders at all levels; excel as a team member or independent contributor. Proven to be loyal to employers and will complete whatever tasks are necessary to help as needed. Work well pressure in fast-paced working environments that call for both adaptability and flexibility. Open to service or administrative roles that will offer prospects for career growth.
Accounts Receivable/Account Specialist (2017 Present)
Post and collect all cash within a large company setting comprised of three plant facilities
Carefully enter orders and releases, as well as send out weekly inventory reports
Control entry of complaints from several clients such as Kroger and Mars, as well as largest customer Nestle
Also worked as a Customer Service Representative in 2017 before taking on an account management focus
Customer Service Representative
Managed all customer service duties including all ordering processes
Handled invoicing, entered releases, sent inventories and aided the Accounting Department in processing receivables as needed
Stayed on with the company loyally as Werthan Packaging was sold to Gateway Packaging in 2017
Served in an instructional and mentoring capacity for a class of two-year-old students
Aimed to guide, educate and ensure a safe environment for all students in assigned area within the facility
Planned fun, informative and engaging activities for all students to partake in
Oversaw all daily operations for the business
Completed ordering, invoicing, accounting, phone correspondence, sales tax reporting and other errands as needed
Catered to numerous clients at all order phases from the start until each order is invoiced and paid for in full
Diploma, Name of High School (Top 10% of Class with Honors)
Yyyyyy x. yyyyyy
102 Apple Ct. | Xxxxxx, XXXXXX xxxxxx-8115 xxx-xxx-xxxx | email@example.com
March 16, 2018
Hiring Agent Name
Dear [Hiring Agent Name],
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:
I bring to any customer service delivery role years of proven success in capacities including account management, administrative and educationally-focused positions.
My experiences thus far have sharpened my interpersonal communication, needs assessment and relationship building skills, paired with my innate ability to connect with customers and other vital stakeholders at all levels.
As a professional, I work well in fast-paced, time-sensitive work environments. I excel as both an independent contributor and influential team member to drive smooth, effective and productive operations. In any position I take on, I aim to achieve both customer and organizational satisfaction.
Over the course of my career, I have grown and expanded my levels of expertise in Teamwork, Operations Coordination and Strategic Planning, as well as additional practical areas.
My dedication is also evidenced by how well I excelled in academia prior to entering the workforce. While earning my high school diploma, I rose to the top 10% of my class upon graduation and completed my diploma program with honors.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
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