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Yyyyyy x. yyyyyy

- 4958 Barrington Cove Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Educational Technology

Qualifications Profile


    Self-assured and results-driven professional with more than 9 years providing campus administration, K-12 mentoring, audiovisual services, and operations support in the academe, manufacturing, and religious organizations.

-    Proven dedication in delivering process efficiencies in administrative and operations support that led to paperless office operations in a university department.

-    Analytical with critical thinking to resolve people-centric work issues even under stress.

    Proven flexibility and adaptability with quick learning abilities to reach high productivity levels in fast-paced work environments and new or demanding assignments.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.


Key Expertise

    Business Planning Support

    Manufacturing Operations

    Academic Teaching Pedagogies

    Process/Workflow Improvement

    Relationship Management (Clients, Students Faculty, & Stakeholders )

    Inter-Office Coordination

    Policies & Regulatory Compliance

    Management Presentations


    Fiscal & Budget Administration

    Staff Supervision & Training

    Office & Staff Administration

    Records & Document Management


    Apps: Qualtrics Software

    Office Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook), Acrobat, & Lotus Notes

    Audiovisual Systems Install, Operation, & Maintenance


Professional Experience


University of Xxxxxx Health Science Center Ÿ Xxxxxx, XXXXXX Admin Support Assistant I Sep 2011 Present

    Responsible for academic records management, maintaining student and alumni academic records using digitizing technologies to store printed documents into an electronic database, processing student grade changes, and creating electronic forms for a paperless office administration.

    Serve as Departmental Communications Representative disseminating important campus notifications to students.

    Create surveys for the department using Qualtrics software.

    Provided administrative support, addressing issues over the phone, and instructing students on university procedures and policies that include transcript issuance, course deferment, and degree verification, among others.

    Process large volumes of transcripts, deferments & verification requests from students, alumni, and employers.


Zion Temple Church Ÿ Xxxxxx, XXXXXX Sound/Media Operator Mar 2007 Dec 2015

    Provided technical operations support for pastors in presenting content to their congregation using audiovisual media systems for screen projection, sound recording, editing and playback.

    Created innovative & engaging visual presentations.

    Managed and processed social media accounts to increase church member participation and reach.


Xxxxxx City School M2 & Algebra Camps Ÿ Xxxxxx, XXXXXX Mentor (Summer Job) 2009 2011

    Provided scholastic support and assistance to teachers and students on class work while assisting Coordinators with registration, filing, and other tasks.

    Conducted classes in assigned courses, fostering an atmosphere conducive to a rewarding learning experience while creating eagerness for pursuing high school education, and developing career interest.


Others (Short term)

Cummins Inc. Ÿ Xxxxxx, XXXXXX Operations Intern (Summer Job) 2007 2008

    Completed projects involving part profiling and component identification of high-volume parts in the Red Prairie warehouse management system.

    Audited packages being shipped to ensure compliance with orders and reduce shipment error costing warranty claims, while assessing received packages against quality standard, issuing non-compliance reports as needed.

    Assisted in short term tasks that resolved specific product quality issues for government contracts.


University of Texas Austin, TX  Temporary Help Pool Jun Jul 2011

    Assisted students and campus guests, providing procedural information, and responding to general inquiries about student academic support services.

    Provided administrative support, maintaining appointment calendars for the director and coordinators, processing correspondences, archiving documents and confidential scholastic tests, maintaining library books, and monitoring department purchases.



Yyyyyy x. yyyyyy

- 4958 Barrington Cove Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Education & Credentials


    B.A. in Communication, UNIVERSITY OF XXXXXX Xxxxxx, XXXXXX (2010)

    Master of Educational Technology, GPA: 3.97, WEBSTER UNIVERSITY Webster Groves, MO (2016)

Professional Training & Certifications

    FERPA & HIPPA Compliance Training (2011- 2016)

    Information Security Awareness Training (2014 -2016)

    Google for Education, University Of Texas at Austin Webinar (2015)

    Workshops: Making Thinking Visible (2016), Technology In Your School (2014),

Martin Institute for Teaching Excellence

    Behavioral Intervention (2015)

Professional Affiliations & Community Involvement

    Member: Golden Key International Honor Society

    Volunteer/Members: Technology Committee/Teenage Improvement Club Mentor, Alpha Kappa Alpha Sorority, Inc.

    Frosh Camp Counselor: University of Xxxxxx (2009 2010)




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