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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
abc@xyz.com
Profile of Qualifications
- Results-driven Operations Manager possessing 15+ years of experience in the restaurant industry.
- Recognized for the ability to build, train and lead high performance kitchen and customer service teams.
- Skilled in streamlining process improvement initiatives to significantly enhance overall customer experience.
- Experienced in contributing extensively to opening of new restaurant branch locations.
- Expert level knowledge of menu development, food cost tracking and maintaining strict adherence to health / safety regulations.
Key Areas of Expertise
Operations Management Restaurant Industry Knowledge |
Training & Development Leadership |
Process Improvement Regulatory Compliance
|
Professional Synopsis
Another Broken Egg Caf , Cary, NC 2011-Present
General Manager
- Fulfill critical leadership position overseeing daily operations within a fast-paced restaurant.
- Leverage top-notch management abilities, coupled with restaurant industry expertise, to lead training initiatives for Managers across 7 states.
- Demonstrate strong organizational skills while overseeing menu development and food costs.
- Thoroughly review all existing processes, test items and obtain detailed feedback on recipes.
- Lead highly informative leadership / development calls with Managers on a weekly basis.
Key Achievements:
- Contributed extensively to full cycle opening of 10+ locations.
- Streamlined process improvement initiatives to significantly increase efficiency throughout all branch locations.
- Implemented highly effective training processes to substantially boost performance and sales.
Bubba Gump Shrimp Company, New Orleans, LA 2010-2011
Sous Chef 1
- Utilized strong leadership skills to build, train and lead kitchen team.
- Successfully created new menu items, maintained proper inventory supply levels and ensured strict adherence to health and safety regulations.
Key Achievements:
- Directed operations within a location generating $4.5M annually.
- Implemented sales strategies resulting in an average of $85-150k in weekly revenue.
Lucy s Retired Surfers Bar and Restaurant 2010
Culinary Manager
- Gained valuable exposure to highly effective restaurant operations management processes.
- Directed day to day processes within an up and coming restaurant district.
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
abc@xyz.com
The Bonefish Grill, Madison, MS & Baton Rouge, LA 2005-2010
Culinary Manager
- Exemplified top-notch leadership skills while managing daily operations of 20 team members responsible for serving 250 customers on a daily basis.
- Conducted in-depth training on various topics including customer service, sales and health regulation compliance.
- Used strong interpersonal abilities to enhance overall customer experience and promote elevated levels of satisfaction.
Key Achievements:
- Recognized for the ability to direct operations within 2 of top performing branches within region.
- Generated $3.5M in gross revenue in 2005 and 2006.
- Grossed $2.75M in revenue in 2007 and 2008.
- Contributed extensively to opening of new branch location in Covington, LA.
Yatch Club 2004-2005
Assistant Kitchen Associate
- Provided direct support to Chef throughout daily restaurant and catering operations.
Pan-Asia Restaurant, Jackson, MS; Wok Chef and Prep 2004-2005
Shapley s, Jackson, MS; Professional Wait Staff 2002-2004
Keifers Restaurant, Jackson, MS, Wait Staff and Expo 2002-2003
The Grand American Queen, New Orleans LA; Wait Staff 2002
Pappadeaux Cajun Seafood, Marietta, GA; Wait Staff 2001
Education & Professional Development
Serve-Safe Certification
Manager s Food Handler Certification
Culinary Coursework Completed, Attended Hinds Culinary School, Jackson, MS
Coursework Completed, Mississippi State University, Starkville, MS
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