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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

abc@xyz.com

 

Profile of Qualifications

 

  • Results-driven Operations Manager possessing 15+ years of experience in the restaurant industry.
  • Recognized for the ability to build, train and lead high performance kitchen and customer service teams.
  • Skilled in streamlining process improvement initiatives to significantly enhance overall customer experience.
  • Experienced in contributing extensively to opening of new restaurant branch locations.
  • Expert level knowledge of menu development, food cost tracking and maintaining strict adherence to health / safety regulations.

 

Key Areas of Expertise

 

   Operations Management

   Restaurant Industry Knowledge

   Training & Development

   Leadership

   Process Improvement

   Regulatory Compliance

 

Professional Synopsis

 

Another Broken Egg Caf , Cary, NC 2011-Present

General Manager

  • Fulfill critical leadership position overseeing daily operations within a fast-paced restaurant.
  • Leverage top-notch management abilities, coupled with restaurant industry expertise, to lead training initiatives for Managers across 7 states.
  • Demonstrate strong organizational skills while overseeing menu development and food costs.
  • Thoroughly review all existing processes, test items and obtain detailed feedback on recipes.
  • Lead highly informative leadership / development calls with Managers on a weekly basis.

Key Achievements:

  • Contributed extensively to full cycle opening of 10+ locations.
  • Streamlined process improvement initiatives to significantly increase efficiency throughout all branch locations.
  • Implemented highly effective training processes to substantially boost performance and sales.

 

Bubba Gump Shrimp Company, New Orleans, LA 2010-2011

Sous Chef 1

  • Utilized strong leadership skills to build, train and lead kitchen team.
  • Successfully created new menu items, maintained proper inventory supply levels and ensured strict adherence to health and safety regulations.

Key Achievements:

  • Directed operations within a location generating $4.5M annually.
  • Implemented sales strategies resulting in an average of $85-150k in weekly revenue.

 

Lucy s Retired Surfers Bar and Restaurant 2010

Culinary Manager

  • Gained valuable exposure to highly effective restaurant operations management processes.
  • Directed day to day processes within an up and coming restaurant district.

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx

abc@xyz.com

 

The Bonefish Grill, Madison, MS & Baton Rouge, LA 2005-2010

Culinary Manager

  • Exemplified top-notch leadership skills while managing daily operations of 20 team members responsible for serving 250 customers on a daily basis.
  • Conducted in-depth training on various topics including customer service, sales and health regulation compliance.
  • Used strong interpersonal abilities to enhance overall customer experience and promote elevated levels of satisfaction.

Key Achievements:

  • Recognized for the ability to direct operations within 2 of top performing branches within region.
  • Generated $3.5M in gross revenue in 2005 and 2006.
  • Grossed $2.75M in revenue in 2007 and 2008.
  • Contributed extensively to opening of new branch location in Covington, LA.

 

Yatch Club 2004-2005

Assistant Kitchen Associate

  • Provided direct support to Chef throughout daily restaurant and catering operations.

 

Pan-Asia Restaurant, Jackson, MS; Wok Chef and Prep 2004-2005

Shapley s, Jackson, MS; Professional Wait Staff 2002-2004

Keifers Restaurant, Jackson, MS, Wait Staff and Expo 2002-2003

The Grand American Queen, New Orleans LA; Wait Staff 2002

Pappadeaux Cajun Seafood, Marietta, GA; Wait Staff 2001

 

Education & Professional Development

 

Serve-Safe Certification

Manager s Food Handler Certification

Culinary Coursework Completed, Attended Hinds Culinary School, Jackson, MS

Coursework Completed, Mississippi State University, Starkville, MS

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