Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx abc@xyz.com

Database Administration Team Leadership Database Administration

Process Improvements Software Testing Technical / End User Training

• Sound experience in database installation, performance tuning, security, backups, recovery, patches, upgrades, and migrations.
• Excel at collaborating and communicating with key stakeholders to propel continuous improvement.
• Well-versed in leveraging regular backup procedures to protect and defend vital business information.
• Constantly focus on optimizing application performance, reliability, security, and usability.
• Solid ability to extract, manipulate, and analyze complex data to generate detailed reports
• Able to identify project requirements and facilitate delivery within timeline, scope, and fiscal constraints.
• Extremely well-versed in fostering cooperative relationships with customers and key stakeholders.
• Skilled in troubleshooting, issue resolution, data warehouse development, and database maintenance.
• Exemplary communication skills; able to motivate and empower teams in accomplishing objectives and meeting critical deadlines.
• Able to identify opportunities to enhance alignment of business processes and application capabilities.

• Highly skilled at connecting with and directing people from diverse cultures and backgrounds.

         Adept at effectively prioritizing, coordinating, and steering projects to achieve specific goals.

Heritage Restoration Inc.., Chehalis, WA, 2014 to 2018

General Manager

         Spearheaded full-scope operations encompassing commercial sales, customer relations, payroll, recruitment/staffing, vendor management, accounting, and customer satisfaction.

         Leveraged tact, diplomacy, and professionalism to swiftly resolve customer disputes, critical to maximizing company reputation, risk management, and asset protection.

         Trained, mentored, coached, and supervised staff in use of accounting and other business software.

         Introduced temp-to-hire positions in partnership with local staffing companies to substantially reduce payroll processing costs.

State DSHS, Olympia, WA, 2004 to 2014

Technical Manager

         Governed all facets of technical operations spanning multiple teams to address business needs while increasing agency-wide efficiency and cost containment.

         Aligned and mobilized 25 personnel in implementing $35M replacement of mission-critical, statewide child welfare system affecting 3,000 users.

         Championed best practices for data warehouse loads to expedite original load timeframes from five days to one, reducing average monthly personnel costs from $2.8K to $100.

         Consolidated enterprise bill analysis solution running on eight servers to single version running on two servers hosted by central DSHS services.

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State Liquor Control Board, Olympia, WA, 2003 to 2004

Data & Database Administrator

         Played an integral role in executive decision-making activities with an emphasis in ensuring strategic alignment with agency and department plans, mission, objectives, and business targets.

         Standardized best practices regarding system and database security, backups, remote logins, system and application patching, and proactive system/database maintenance.

         Persuasively negotiated new database licensing agreements to generate $1K in cost savings.

         Mentored personnel in SOL Server database normalization benefits to boost application performance and data integrity.

Paladin Data Systems Seattle, WA, 1999 to 2003

Information Management Specialist / Oracle 8 Certified Database Administrator

         Upgraded data warehouse database, implemented application procedure upgrades and modifications, instructed support staff on database process control and backup and recovery steps, and upgraded local government database to achieve Y2K compliancy.

         Successfully supported 10 24/7 Oracle instances version 7.3.2 to 7.3.4 on Novell and HP-UNIX platforms.

         Joined forces with development team in customizing application development processes to meet specific business needs.

         Proficiently created and supported seven database instances during People Soft v 7.52 install at major Seattle Hospital.

         Successfully recovered client s Human Resources database despite Oracle Support team deeming system unrecoverable.

         Delivered SQL training courses to staff and provided mentoring, coaching, and constructive feedback.

         Conducted ongoing performance monitoring and tuning on NT, Novell and UNIX platforms, and regularly tested business-critical back-up solutions.

CNC Containers Inc., Tumwater, WA, 1995 to 1999

Oracle Database Administrator / System Administrator

         Led hardware and software project for three manufacturing plants in California and Arizona; solicited bids from vendors, purchased equipment, configured networks and workstations, installed applications, and provided technical training to end users for all inventory control processes.

         Resourcefully customized programs to optimize inventory control and reduce shipping errors by nearly 70% while fully automating financial statements and report generation.

         Project-managed installation of MP2 software to transition from index cards and tag system to fully automated system, significantly enhancing inventory management processes.

         Administered Oracle Financials 10.7NCA three-tiered environment, NT 4.0 applications server, and Sun Solaris 2.6 database server with three instances.

         Upgraded production, test and development databases, orchestrated backup and recovery plans for 24/7 operations, and established network backup solution comprising NT, UNIX, and Novell servers.

         Upgraded legacy Btrieve database to accelerate data retrieval time by nearly 90%.

         Developed Access-based program to enhance sales forecasting, analysis, and reporting functions.

Accounting / Computer Science, Centralia College, Centralia, WA

Accounting / Information Systems, City University, Seattle, WA

Business Objects, Oracle, MS SQL Server, MySQL, DB2, Oracle & PeopleSoft Financials, SQL Server Reporting Services, MS Office (Excel, Word, Access, Outlook, PowerPoint), Microsoft Project, SRSS, Cognos, Transact-SQL, UNIX / Linux (SUN, AIX, HP, SUSE), Cisco