Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include 20 years of experience processing claims in the automobile insurance industry. I have effectively applied my skills and knowledge toward identifying fraudulent claims and ensuring proper coverage throughout full cycle process. To complement this background, I possess strong communication skills, key to explaining policy details and making effective recommendations.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Yyyyyy x. yyyyyy

• 20 years of experience overseeing insurance operations and strategically identifying fraudulent claims.
• In depth understanding of automotive claims processes for various types of vehicles, including motorcycles, ATVs, boats and campers.
• Dynamic interpersonal communication skills, key to rapidly establishing rapport with clients, explaining policy coverage in simple terms and cultivating positive relationships with agents.

American Family Insurance 1996-2016

Senior Claims Field Adjuster (2005-2016)

• Fulfilled key role adjusting automotive claims for motorcycles, ATVs, boats, campers and specialty vehicles throughout central Illinois through Chicago.
• Conducted in depth research, identified fraudulent claims and ensured seamless delivery throughout claims operations.
• Performed on site interviews to strategically determine claim eligibility.
• Chief responsibilities included estimation of loss/damages, negotiation, policy analysis, file management and maintaining agency relationships.
• Involved in all front end claims processes, including identification of appropriate parties (owner, lienholder, lessor, etc), report review/generation and oversight of reservation of rights letters.
• Relayed pertinent information to appropriate parties in regard to disputes.
• Utilized strong interpersonal communication skills to successfully resolve customer inquiries, leading to increased overall satisfaction.
• Demonstrated aggressive negotiation tactics to ensure bottom line company cost.
• Maintained company and government regulation adherence, key to ensuring correctness throughout claims coverage.

Auto Claims Field Specialist (2003-2005)

Auto Claims Specialist (1999-2003)

Claims Associate (1996-1999)

Previous Positions:

Arby s Restaurant 1989-1996

Store Manager

United States Airforce 1985-1989

Continuing Education Classes Completed Include: Exterior Aluminum Panel Repair and Replacement, Plastic and Composite Bumper Cover & Trim Repair, Steering and Suspension Systems Damage Analysis and Advanced Full Frame and Unibody Damage Analysis and Repair Planning.

Bachelor of Arts Degree, Illinois State University, Normal, IL

Associate Degree, Lincoln Community College, Normal, IL