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Yyyyyy x. yyyyyy
215 W 108 St., Apt #0000 xxxxxx xxxx , xxxx , xxxxx 00000 Abc@xyz.com xxx-xxx-xxxx
Experienced Strategic Leader with 4+ years of experience in progressive customer service and administrative roles within a variety of industries. Experienced in providing superior support to customers, facilitating complex events, addressing comprehensive inquiries, and managing schedules. Equipped with a significant level of communication and interpersonal abilities in addition to a keen ability to develop positive relationships with co-workers, members of management, vendors, and customers.
Proficient in: Microsoft Office Suite, WordPress, Tumblr, and Google Docs
Key Competencies
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Administrative Support Customer Service Oral/Written Communication Operational Support |
Project Management Team Leadership Attention to Detail Sales/Business Development |
Book Review/Editing Process Improvement Complex Problem Solving Event Coordination
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Education
Bachelor s Degree, Philosophy Major, Minor in Creative Writing
Goucher College, Baltimore, MD (May 2016)
Kratz Summer Writing Fellowship Award; Rhoda M. Dorsey Leadership Award
Completed Training Includes: Leadershape Baltimore and Emergency Leaders Initiative
Professional Experience
Goucher College, Baltimore, MD April 2016
Alumnae/Weekend Worker
Provided administrative support to the college s alumni students during weekend hours with a concentration on ensuring large-scale events were completed smoothly
Acted as a Presenter at both the Distinguished Alumni and Alumni Gala which required superior communication and interpersonal abilities
Goucher College, Baltimore, MD January 2013-January 2016
First Year Mentor
Played a lead role within a team of students and staff members which was focused on planning and coordinating new student orientation
Created comprehensive lesson plans for a semester long first year student class, managed classroom operations, and providing individualized guiding/mentoring to first-year students
The Sarah T. Hughes Center for Field Politics, Baltimore, MD January 2013-January 2016
Caller
Performed cold calling to individual residents within the state of Maryland with a concentration on conducting political polls/research
Maintained positive rapport with individuals which resulted in gaining large amounts of data in addition to building strong relationships within the community
Yyyyyy x. yyyyyy
215 W 108 St., Apt #0000 xxxxxx xxxx , xxxx , xxxxx 00000 Abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
The Baltimore Review, Baltimore, MD August 2012-January 2014
Fiction Intern
Utilized superior communication and writing acumen in order to read/review submissions to the Baltimore Review and provide feedback
Attended several literary festivals, addressed inquiries related to the Baltimore Review, and facilitated positive relationships within the community
Goucher College, Baltimore, MD September 2011-September 2013
Book Reviewer
Instrumental in reading and reviewing books which were being considered for the school s common book which required superior analytical abilities
Writopia Lab, Washington DC March 2012-September 2012
Intern
Provided administrative support to staff members within the organization in addition to assisting with creative writing workshops for children/young adults
Acted as the Editor for the Parenthetical in addition to assisting with special projects as needed
Additional Professional Experience Includes: Nanny, 2015
Community Involvement
Alumnae/Class Representative, Goucher College Graduating Class, 2016-Present
Member, Goucher College Leadership Council, 2014-2016
Member/Media Chair, Programming Board, 2013-2014
Class Vice President, Goucher College Student Government, 2011-2015
Mediator, Community Mediation, 2014-2015
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