Medical Assistant: Clinical / Physician Practice

  Offer several years of experience both in medical office operations and direct patient care

  Proficient in office administration functions including patient appointment scheduling, admission, transfer, and discharge as well as phone handling, visitor check-in/check-out and records/information systems management

  Solid background in providing quality care spanning vitals, tubes/drains maintenance and assistance with broad-scope activities of daily living along with supporting documentation and reporting

  Effectively prioritize, coordinate and manage caseload/workflow to maximize productivity and efficiency while maintaining high quality standards

  Strong communication and interpersonal relation skills instrumental to effectively interfacing with patients and multidisciplinary medical/healthcare staff

Memorial Health Medical University 2015-Present

Neonatal Intensive Care Unit; 2016-current

  Proficiently manage patient admission and discharge process along with family check-in/check-out as well as answer and direct inbound phone calls and schedule appointments

  Working in sterile room environment, efficiently prepare baby feeds in compliance with physician orders and health/safety/sanitation standards

Oncology Department; 2015-2016

  Actively supported RN in providing direct patient care, with key responsibilities ranging from maintaining Foleys and JP drains and taking/recording vital signs to assisting with activities of daily living

  Efficiently documented care and findings for reporting to RN

John Wesley Villas 2014-2015

  Specialized in care of geriatric residents, including assisting with daily living activities and hygiene as well as providing appointment reminders and safe transportation

Rapid City Regional Hospital 2012-2014

  Managed office/administrative functions including handling patient admissions and discharges, coordinating transfers, processing physician orders, and answering phones

  Concurrently provided quality patient care including obtaining vitals, emptying drains, assisting with personal care/daily hygiene, and reporting abnormalities/changes to RN

Healthcare Administration Major, University of Phoenix; 40 credits toward degree

Graduate, Cosmetology School, Headlines Academy; 2010