Accomplished leader with a consistent, proven track record of exceeding performance objectives.

  Promoted to positions of responsibility for leading by example and growing relationships with stakeholders.

  Strong background in the special event and food and beverage industry, including as a Trainer.

  Outstanding ability to communicate effectively in person, over the telephone and via email.

  Solid time management, attention to detail and organizational skills, including working well on tight deadlines.

  Proficient with Microsoft Office Suite, Point of Sale (POS) and security software systems.

Lead Server and Trainer, The Alpenrose II Vail, CO 2009-2017

  Demonstrated strong leadership skills while coaching colleagues on best practices of operations.

  Built and maintained positive communications with guests and co-workers in a fast-paced fine dining setting.

  Maintained diplomacy and tact while resolving problems in real time and implementing favorable solutions.

  Coordinated special events, including managing schedules and logistics.

  Increased revenue by generating repeat clientele as a result of providing exceptional service to guests.

Cashier/Stocker, Joe s Bottle Shop Avon, CO 2015-2017

  Communicated effectively with a diverse customer base to gain their trust, confidence and respect.

  Operated a Point of Sale (POS) system to timely process transactions via cash, debit or credit card.

  Controlled inventory by safely transporting only the required amount of goods to the sales floor for stocking.

  Reconciled cash and performed other financial transactions and documentation as required.

  Increased sales as a result of educating shoppers about a variety of products.  

Cook/Host/Busser, Pazzo s Pizzeria Avon, CO 2003-2008

  Promoted from Busser to Cook by consistently exceeding performance objectives.

  Collaborated effectively with colleagues to ensure guests had an enjoyable dining experience.

  Worked closely with team members to effectively close the establishment each shift, including restocking the bar and managing inventory.

Maintenance Associate, Red Sky Golf Club Wolcott, CO Summer 2008

  Ensured the greens, tee boxes and bunkers were well-maintained and met the high standards of members.

  Demonstrated a proven ability to work well independently as well as part of a team.

  Safely operated heavy mowing equipment in an accurate and efficient fashion.

Bachelor of Arts (BA), International Studies, Latin America focus, with a minor in History

Xxxxxx State University Fort Collins, CO; earned 2013

  Certificate for Commitment to Academic Excellence for helping improve performance of fellow students.

Spanish as a Foreign Language Certificate, Pan-American Center of Languages Costa Rica; earned 2013