Personable leader with outstanding listening, verbal communication and interpersonal skills.

  Proven track record of successfully exceeding sales performance and employee training objectives.

  Outstanding results-achieved in the financial industry representing multiple leading institutions.

  Proficient with Microsoft Word and Excel and fluent in English and Assyrian.

New Business Development Team Leadership Budgeting/Profit and Los

Customer Acquisition/Retention Staff Training Interviewing/Hiring Staff

Career Development Plans Community Relations Problem Solving

Branch Manager, PremierOne Credit Union Sunnyvale, CA 2014-Present

  Play an integral leadership role developing a sales and service focused culture and infrastructure.

  Train, mentor and coach employees, including hiring staff and conducting performance evaluations.

  Work one-on-one with each employee to develop a personalized career development plan.

  Strive to increase loan, deposit and wealth management business

Vice President of Membership, Cupertino Chamber of Commerce Cupertino, CA 2013-2014

  Built and grew relationships with prospective and existing chamber members.

  Spearheaded monthly ambassador meetings to achieve performance goals.

  Persuaded business professionals from a variety of diverse backgrounds to join the chamber.

  Managed an Ambassador Team to work well together as a cohesive unit.

Senior Branch Manager, First Tech Federal Credit Union Cupertino/Santa Clara, CA 2010-2013

  Led two branches and a diverse team of employees to achieve bank sales and service goals.

  Consistently maintained the highest sales levels compared to other branch locations.

  Showcased strong training and mentoring skills to coach and cross train employees on best practices of building relationships with customers and acquiring and retaining their business.

  Participated in community networking events such as chamber and rotary events, among others.

Branch Manager, CommonWealth Central Credit Union San Jose, CA 2008-2010

  Met or exceeded performance metrics while performing in a major leadership capacity.

  Served as a mentor, coach and guide to employees in their professional development.

  Trained and motivated team members on how to maximize their individual potential and excel.

  Demonstrated outstanding knowledge of new business development, customer service and operations.

VP/Banking Center Manager II (promoted from Banker), Bank of America Saratoga, CA 2004-2008

  Promoted from Banker in 2006 for consistently outperforming objectives.

  Led by example and created a positive and rewarding work environment for employees.

  Recognized on multiple occasions for exceeding both sales and service performance metrics.

Associate of Arts (AA), Speech Communication, De Anza College Cupertino, CA; earned 2006

  Board Member, Cupertino Chamber & West Valley Community Services; Member, Cupertino Rotary Club

Dear Hiring Manager:

With this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompanying resume, I am a personable leader with outstanding listening, verbal communication and interpersonal skills. I have a proven track record of successfully exceeding sales performance and employee training objectives. My outstanding results-achieved includes work in the financial industry representing multiple leading institutions. Among my career highlights:

  Managed two branches and a diverse team of employees to achieve sales and service goals for multiple banks.

  Consistently maintained the highest sales levels compared to other bank branch locations.

  Built and grew relationships with prospective and existing members for Cupertino Chamber of Commerce.

  Showcased strong training and mentoring skills to coach and cross train employees on best practices of building relationships with customers and acquiring and retaining their business.

  Worked one-on-one with each employee to develop a personalized career development plan.

  Led by example and created a positive and rewarding work environment for employees.

  Promoted to VP/Banking Center Manager II at Bank of America for consistently outperforming objectives.

As your leader, you will find me to be a team player committed to exceeding your performance expectations. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

408-912-0570