Yyyyyy x. yyyyyy

Seeking to contribute exceptional organizational skills, administrative talents, and medical background toward securing opportunity as Resources Coordinator

Human Relations ~ Needs Assessments ~ Ethics / Regulatory Compliance

Clinical Operations ~ Leadership ~ Problem Solving ~ Quality Assurance

         Educated and experienced in mental health counseling, direct patient care, and hospital information technology, with sound knowledge of hospital operations and procedures.

         Excel at collaborating with healthcare team members to optimize safety and quality of patient care.

         Highly regarded for sharp strategic thinking and decision-making abilities.

         Excellent skills in scheduling, employee relations, records maintenance, and time management.

         Well-versed in community resources, medical terminology, and meeting strict quality levels.

         Able to communicate effectively with nurse managers, supervisors, and administrative staff.

         Possess a strong blend of analytical, team-building, critical thinking, and conflict resolution abilities.

         Excel in prioritizing, coordinating, and managing initiatives to align with fluctuating staffing needs while adhering to rigorous quality requirements.

         Demonstrated ability to think systematically, facilitate change, foster relationships with internal and external stakeholders, and cultivate a cooperative workplace climate.

ABD, PhD in Psychology, Walden University, Minneapolis, MN

MS in Education, Mercy College, Dobbs Ferry, NY

MS in Mental Health Counseling, Long Island University, Purchase, NY

BA in Business Administration, Mary Mount Fordham University, Tarrytown, NY

AAS / Practical Nurse, SUNY Canton College, Canton, NY

Health Information Technology, Westchester Community College

Infection Control, Westchester Community College

EKG Technician, Westchester Community College

Phlebotomy Technician, Westchester Community College

CPR and First Aid, American Heart Association

Continued ►

Yyyyyy x. yyyyyy Page 2 of 2

International Student Housing, Port Chester, NY, 2004 to Present

Student Housing Operations / Coordinator / Owner

         Merge exemplary interpersonal, community development, and negotiation skills to develop and provide student-oriented housing solutions.

         Plan, implement, and evaluate programs and services to aid incoming students on a global scale.

         Assist residents with resolving broad-based issues to ensure satisfaction.

         Provide superior customer service, maintain up-to-date unit availability, process applications, receive collections, maintain files, and coordinate maintenance activities as needed.

HighGate Property Management, Port Chester, NY, 2001 to 2008

Residential Property Manager

         Governed daily business operations encompassing staff training, resident relations, unit inspections, financial administration (e.g. bank deposits, budgeting, posting rent payments), capital project management, contract administration, and vendor management.

         Supervised, coordinated, motivated, and directed assistant managers and maintenance staff.

         Successfully reduced and maintained delinquencies to <1%.

Mercy College, New York, NY, 1997 to 2004

Assistant Dean / Site Coordinator / Student Services

         Collaboratively established and managed St. Michael s Campus including assembling handbook of policies and procedures.

         Formulated and delivered informational programs for students at all offsite campuses.

         Applied dynamic leadership talents toward directing, motivating, and supervising faculty and students.

         Effectively advised Vice President on enrolment and academic matters affecting offsite campuses.

         Supervised activities related to admissions, financial aid administration, student referrals, course schedules, grants, scholarships, student affairs, and new curriculum recommendations.

         Championed multiple programs and services related to academic achievement, retention, and graduation.

         Provided career counseling to students selecting majors and courses.

         Administered surveys to assess student expectations and satisfaction levels.

         Leveraged solid public speaking skills to prepare and deliver Freshman Orientation presentation.

         Identified student needs, implemented support services, and joined forces with school liaisons, high school administrators, and counselors to achieve goals for Mercy College and its students.

         Coordinated development of Student Success Plans and monitored students academic progress.

Prior Background:

Registrar / Bursar / Academic Advisor / Financial Aid / Admissions, Mercy College, Dobbs Ferry, NY

Executive Director / Psychotherapist, Psychotherapy Practitioner Group, Port Chester, NY

National Association of Independent Colleges and Universities

American Psychology Association ~ American Counselors Association ~ NY State Counselors Association

Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Eclipsys Prism, Gateway, Sunrise Records Management, AS400, Banner, Ed Express, RS6000, Visiflow, PowerFaids