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Jesse Verdi 0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com
IT Specialist
Manager/Supervisor ~ Network/System Administrator ~ Security Officer
Profile
Offering vast IT experience spanning network/system administration and security through help desk and technical services, with broad-scope management-level background across diverse markets including corporate, consumer and government sectors; key accomplishments include:
Successfully led ground-up IT infrastructure projects for on-time, on-budget delivery
Effectively centralized Telecom across various service centers
Expertly migrated high-volume, complex databases to efficient central data center
Conducted thorough security risk assessment and developed policies and procedures to mitigate vulnerabilities; delivered staff security training
Researched NIST, HITECH and HIPAA guidelines and developed and implemented policies for critical compliance
Extensive experience in steering full-scope IT operations, from human resources, budgeting/financial and hardware/software vendor relations through client onboarding/servicing, security policies/ procedures development and ongoing risk assessments, quality assurance, and process improvements
Excel in strategically planning, coordinating and driving projects to maximize use of time and resources, control costs and achieve performance goals
Motivating, hands-on leader highly effective in hiring, training and directing dynamic teams; includes coordinating and overseeing contractors
Career Track
Director of Information Technology and Security 2014-Current
MBX Medical Billing Experts-Tooele, UT
Recruited to spearhead ground-up development and implementation of IT infrastructure supporting merger of numerous companies throughout the US; spanned consolidating and centralizing technologies including network, servers and workstations along with creating one phone system backed by call center in Panama as well as migrating data to centralized data center for accessibility to multi-location users
Successfully lead a team of 3 IT staff along with 9 contractors across various service centers supporting 250 users; includes direct accountability for $400K annual budget
Expertly develop and implement security policy procedures and conduct IT and security risk assessments to optimize infrastructure integrity; have effectively set up offshore users to access infrastructure while maintaining security of environment
Proficiently create procurement policies along with facility security, inventory and licensing systems to maximize operational performance
Effectively create new employee checklists and partner with HR in staff hiring and terminations
Drive growth by steering on boarding of new clients
Actively collaborate with senior executives/corporate leadership in executing ongoing projects and defining future goals and objectives
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Information Technology Director 2004-2014
Medical Management Solutions-Tooele, UT
As sole IT professional with 22-employee company, directed full-scope IT operations, with responsibility for $100K annual budget; held position concurrent with Toole County employment
Independently created, launched and administered IT infrastructure, including planning and setup of network, servers, workstations along with phone system; key responsibilities mirrored current position
Support Technician 2007-2012
Tooele County-Tooele, UT
Delivered quality helpdesk support to 400+ local government employees using wide range of technologies while additionally collaborating in diverse projects; included setting up new servers and workstations along with network and system administration as well as setting up and programming elections system
Working with Health Department, supported start-up of dental office along with epidemic emergency response division
Successfully established new phone system for entire County
Served as project team member for new prison technologies
Additional 8 Years as Supervisor and Technician with Best Buy Service Center; details on request
Education
Computer Information Systems, DeVry University-Pomona, CA
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