Human resource and orxxxxxxnizational development professional with valuable, hands-on leadership experience.

  Experience bringing out the best in key stakeholders by providing proper training and instruction.

  Outstanding listening, verbal communication and training skills to build relationships with key stakeholders and xxxxxxin their trust, confidence and respect, including clients, colleagues and vendors.

> Team Building/Training > Curriculum Development > Strategic Planning

> Staff Management > Interviewing/Hiring > Oral Presentations

> Client & Vendor Relations > Onboarding > Problem Solving

Master of Arts (MA), Industrial Orxxxxxxnizational Psychology, Argosy University; expected Oct. 2016

Bachelor of Science (BS), Psychology, Troy University

Society of Human Resource Management-Senior Certified Professional (SHRM-SCP)

Member, SHRM and Young Professionals

Senior Mission Service Coordinator, Goodwill Industry of the Southern Rivers June 2012-Present

  Help citizens with overcoming life obstacles and securing hourly employment opportunities.

  Create curriculum and training materials to assist job seekers and lead all classroom training.

  Assist job seekers with assessing their skills and abilities; setting goals; and determining a realistic career path.

  Dismiss participants that do not comply with rules or make appropriate behavior changes.  

  Work with prospective employers and participants to complete the onboarding process.

  Xxxxxxther I-9 documentation from job seekers and ensure completion of drug screening.

  Analyze the effectiveness of the program, including performing a cost-benefit analysis.

Customer Service Associate, West Xxxxxx Verizon Wireless Jan. 2012-June 2012

  Built and maintained rapport with customers in a fast-paced retail store environment.

  Educated clientele about a variety of products and services.

Event/Recreation Coordinator, Xxxxxx Consulate Government Oct. 2010-Jan. 2012

  Performed at a Senior Center, helping to create and implement entertainment programs for local citizens.

  Displayed excellent oral presentation skills while teaching classes as well as planning off-site outings.

Assistant Manager, RE Services May 2005-Jan. 2010

  Demonstrated strong leadership and customer service skills while managing a retail store location.

  Interviewed candidates for employment opportunities and hired associates that were an ideal fit.

Projectionist, Carmike Cinemas Aug. 2002-Jan. 2005

  Xxxxxxined the trust, confidence and respect of management to lead a team of employees in their absence.