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Driven, focused, and knowledgeable Executive Leader with 15+ years of experience in high-stress environments in addition to a strong background within various industries. Experienced in leading successful cross-functional teams, designing strategies focused on increasing productivity, leading internal compliance operations, and retaining key clients. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, suppliers, clients, and members of management.

Proficient in: Microsoft Office Suite, Microsoft Visio, Transportation Management YStems, Warehouse Management Systems, McLeod/PC Miller, Trans-flo, SharePoint, and Mercury Gate

Operations Management Sales Best Practices Process Improvement Staff Training/Coaching

Attention to Detail Business Development Complex Problem Solving Operations Strategy Development

Team Leadership Report Generation Budget Development Client Account Management

• Direct daily operations within a fast-paced environment with a concentration on increasing efficiency and productivity levels
• Play a lead role in increasing operational revenue through identifying and identifying potential clients, retaining existing clients, and drafting appropriate negotiation packages
• Consistently achieve supply chain operational excellence through the design and implementation of innovative standard operating procedures along with the creation of partner action plans

• Oversaw business development functions within a successful trucking company which required building a deep network of new and existing clients
• Instrumental in the interviewing and hiring of new Account Executive/Agents, performed detailed market research, and improved operational revenue levels

• Coordinated sales, supply chain, and business relations within the organization which included acquiring new accounts, retaining key accounts, and negotiating complex client contracts
• Designed and implemented detailed sales models, completed in-depth market research in order to create operational strategies, and acted as a member the executive leadership team
• Supervised cross-functional teams which required providing individualized coaching and feedback and creating comprehensive training materials
• Instrumental in the review/negotiation of 50+ full truckload and LTL carrier contracts throughout both the United States and Mexico in addition to leading the creation of a Mexico Division
• Consistently increased organizational revenue from $250 thousand in 2011 to over $5 million in 2012 and $8.1 million in 2015

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• Oversaw account management functions within the organization which included identifying potential new clients and ensuring current clients were continuously retained
• Utilized exceptional communication and interpersonal abilities to encourage positive relationships between Mexican government officials and the organization which facilitated the completion of rate negotiations and product/raw materials warehousing
• Reduced overhead costs by approximately $3 million through the review of customer operations and recommendation of more streamlined processes
• Performed complex contract negotiation with carriers which outlined confirmed rates rates, delivery schedules, and customer expectations

• Directed supply chain functions within a large-scale logistics company which required obtaining between 3 and 5 new accounts monthly and managing current key accounts
• Maintained positive rapport with approximately 30 global accounts, coordinated logistics with third-party carriers, tracked orders, and analyzed current warehousing operations
• Increased company P&L by $500 thousand in addition to leading the implementation of a warehouse management system which enabled the automated tracking and documentation of logistics
• Demonstrated ability to lead teams and improve supply chain processes due to the implementation of a centralized warehousing service which lowered shipping costs, packaging material costs, and product handling along with increasing on-time delivery

• Owned and operated a successful start-up company which included creating operational strategies and supervising cross-functional project teams
• Managed several projects simultaneously which included managing initial client meeting, setting expectations, and coordinating brainstorming sessions
• Sourced and hired various technical staff members such as Web Developers and Architects along with obtaining new business accounts and increasing productivity levels
• Clients included: Pedro Domeq, Jose Cuervo, Bayer-Schering, Avon, Adidas, Liverpool Stores, Warachili, and MABE

Additional Professional Experience Includes: Project Manager, Guatemala Exporters Association and Accident and Health Profit Center/Underwriting Manager, American International Group