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Driven, focused, and knowledgeable Strategic Leader with several years of experience in leadership/management roles along with an exceptional background in overseeing daily operations within a variety of environments. Experienced in managing cross-functional teams, monitoring program operations, leading regulatory compliance logistics, and completing detailed financial/data analysis. Highly adept in improving operational efficiency levels in addition to maintaining strong communication with others.

Operations Management Program Management Patient Programming Training/Coaching

Strategic Operational Planning Data Management State/Federal Regulatory Compliance

Process Improvement Oral/Written Communication Team Leadership Performance Management

  Directed day to day operations within a fast-paced environment with a focus on increasing productivity and operational efficiency levels

  Reviewed and revised community/patient care strategies, monitored compliance with regulatory standards, and implemented safety standards

  Successfully increased revenue due to increasing bed capacity in addition to reducing employee turnover, increasing job satisfaction, and improving community awareness

  Created innovative programming and safety standards/guidelines which required obtaining buy-in from the CEO and overseeing the full implementation

  Supervised approximately 210 staff members throughout 3 states, provided training to team members, and developed budgets ranging from $200K to over $10MM

  Utilized superior communication and interpersonal abilities to successfully maintain positive relationships with clients, co-workers, and members of the community

  Additional roles with the organization include Counselor, Assistant Program Director, and Program Director

  Owner/Operator, UPS Store

  Owner/Operator, Dean Notaries