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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Phonexxx-xxx-xxxx
Phone xxx-xxx-xxxx
abc@xyz.com
Country of Citizenship: US
SSN: xxx-xx-xxxx
Veteran Preference: N/A
Security Clearance: N/A
Position: Immigration Services Assistant (Office Automation)
Job Announcement#: CIS-PJN-1772314-FRE
Department: Department of Homeland Security
Agency: Citizenship and Immigration Services
Core Competencies
Customer Service, Public Relations, Documentation Review/Analysis, Information Gathering, Data Collection, Research, Documentation Production/Processing, Electronic/Paper Records and information Systems Maintenance, Data Management, Quality Assurance, Confidential/ Sensitive Information Security, Policy/Procedure Compliance, Regulatory Standards Compliance, Communications, Consulting, Presentations, Liaising, Problem Solving, Project Management, Business Management, Administrative Operations, Organization, Prioritization, Time Management, Accounting, Finance, Budgeting, Technologies, Notary Public
Professional Experience
2012-Present
Elite Notary Pros
Van Nuys, CA
Hours per Week: 40+
Salary: $4.5K/month
Supervisor: N/A
Owner/Operator
Have applied sharp business acumen and customer service skills combined with industry expertise toward successfully opening and currently operating company specializing in delivering quality notary services. Steer full-scope operations, from complex documentation handling and customer service through sales, administrative, and accounting/financial. Travel to client offices/homes for documentation signing, including ensuring accurate signature, initials and dates where required, and notarize; includes loan, escrow, affidavit, deed of trust, and power of attorney documents. Efficiently deliver documents to lenders, escrow companies and related parties to meet critical deadlines.
Page 1 of 3
Yyyyyy x. yyyyyy Page 2 of 3
2009-2011
Pacific Coast Title
Woodland Hills, CA
Hours per Week: 40+
Salary: $3.5K/month
Supervisor: Chris English; Phone: 805-630-3877; Permission to Contact: Yes
Payoff Manager
Provided world-class service in contacting lenders, brokers and escrow officers to facilitate processing of daily recordings; included verification and extensive documentation handling.
Efficiently processed tax liens and property taxes for payoff while additionally managing daily payoff and trust accounting along with general accounting functions. Entrusted with securely wiring money from different accounts.
2002-2009
Gateway Title Company/LandAmerica Title
Burbank, CA
Hours per Week: 40+
Salary: $5.5K/month
Supervisor: Ida Lopez; Phone: 626-487-6731; Permission to Contact: Yes
Assistant Manager
Collaboratively managed operations, with primary focus on handling daily payoff, trust accounting, wire transfer, and daily recordings verification/processing operations. Effectively consulted with customers to achieve goals and ensure superior service.
1999-2002
Fidelity National Title
Tarzana, CA
Hours per Week: 40+
Salary: $4.5K/month
Supervisor: Ana Kocheradis; Phone: 818-758-5737; Permission to Contact: Yes
Payoff Officer
Expertly interfaced with clients, including lenders, brokers and escrow officers, to ensure timely processing of daily recordings; applied sharp attention to detail toward verifying for quality assurance. Effectively processed tax liens and property taxes for payoff. Concurrently handled accounting, payoff and trust accounting functions as well as wired money to diverse accounts.
1997-1999
Knight Insurance Agency
Glendale, CA
Hours per Week: 40+
Salary: $3.5K/month
Supervisor: Paul (last name unknown); Phone: 818-662-4200; Permission to Contact: Yes
Account Executive
Specializing in commercial insurance sales, contacted and interviewed prospective clients to secure financial information, discuss existing coverage and deliver presentations of various policies and their features customized to individual needs. Thoroughly analyzed existing policies to define opportunities for generating new revenue through additions or changes and
Yyyyyy x. yyyyyy Page 3 of 3
Knight Insurance Agency continued
advised on strategies for boosting quality of service. Efficiently processed policy renewals. Actively assisted clients in settling claims while supporting financial integrity of company.
Effectively managed high volume of electronic and paper records.
1989-1994
Fidelity National Title T
Tarzana, CA
Hours per Week: 40+
Salary: $4.5K/month
Supervisor: Ana Kocheradis; Phone: 818-758-5737; Permission to Contact: Yes
Payoff Officer
Please reference description of same position with this company for period 1999-2002 (above)
Education
Glendale College
Certificate: Business
Other Coursework: Insurance and Real Estate
Dates: 1988-1995
Certifications/Credentials/Professional Development
California Certified Notary Public
California Real Estate License, California Department of Real-Estate
California Insurance License (Property, Casualty, Life and Health); Dept. of Insurance
Associate in Commercial Underwriting (AU) Designation
Associate in General Insurance (AINS) Designation
Insurance and Sales Seminars (5+)
Technical Skills
Microsoft Office
NGS Software
Trakker Software
Languages
English: Fluent
Western Armenian: Fluent
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