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Yyyyyy x. yyyyyy

58 Tahoe Ct. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ abc@xyz.com xxx-xxx-xxxx

 

Career Profile

 

Key Contributor & Effective Leader supporting human resources functions in fast-paced and high-stress environments within a variety of industries. Experienced in overseeing full-cycle recruiting, diffusing escalated employee relations issues, ensuring federal/state compliance, and mentoring executive staff members. Equipped with a significant ability to leverage skills in project management and to introduce new tools for cost/time savings and efficiency improvements.

 

Key Competencies

 

Operations Management OSHA Compliance Staff Management Training & Development

Human Resources Management Personnel Records Compensation Analysis Budget Management

Executive Development/Mentoring Program Management Employee Relations Attention to Detail

Federal/State Regulations Full-Cycle Recruiting Bilingual, English/Spanish BKOW Facilitator

 

Professional Experience

Strategic Restaurants, Various Locations August 2005-January 2017

Director, Human Resources (2009-Present)

  Directed day to day human resources operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels

  Supported human resource functions within 112 restaurants which included managing full-cycle recruiting, diffusing escalated employee relations issues, and managing training logistics

  Designed and implemented innovative strategies/best practices, supported the acquisition of new restaurant locations, and provided training to new District Managers

  Created comprehensive training documentation related to federal/state compliance, worked closely with community members, and successfully reduced operational liabilities

  Achieved a consistent 95% staffing levels of both management and hourly positions while consistently managing turnover rates of 96% for hourly associates and 34% for salaried associates

 

Human Resources-Loss Prevention Manager (2007-2009)

  Coordinated human resources and loss prevention functions within food-service locations in California, Kansas, and Missouri which included coaching/training internal operational partners

  Identified, reviewed, and resolved employee relations issues and supervised staff members which included providing individualized coaching/feedback and creating performance evaluations

  Awarded Corporate Support Employee of the Year (2009) due to the exceptional ability to manage internal financial assets, human resources, and inventory

 

Field Training Manager (2005-2007)

  Utilized superior communication and interpersonal abilities to provide training/coaching to internal hourly and salaried staff members throughout 40 store locations

  Ensured restaurants maintained compliance with regulatory standards, performed certification training for Managers, supported the implementation of new menu items, and successfully led a project aimed at rolling out a streamlined POS system

Yyyyyy x. yyyyyy

58 Tahoe Ct. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ abc@xyz.com xxx-xxx-xxxx

 

Professional Experience Continued:

Baja Fresh Mexican Grill, San Ramon, CA January 2003-August 2005

Training General Manager (2003-2005)

  Facilitated training functions within a successful food service organization which centered on recruiting new staff members, training team members, and ensuring internal goals/objectives were obtained

  Created comprehensive training curriculum for Manager s in Training, supported the training of Restaurant Managers throughout Northern California, and trained General Managers in San Francisco, San Ramon, and San Carlos

 

Marketing/Sales Manager (2003)

  Facilitated marketing and sales management functions for the catering and delivery sales divisions throughout San Francisco which included generating marketing content and building positive relationships with key accounts

  Successfully generated a comprehensive delivery concept utilized in all company locations and recognized with obtaining the record for one-day record sales of approximately $14 thousand

  Instrumental in increasing house accounts for catering and delivery from 4 to approximately 1,440

 

Certifications

 

Certified-Reid Interview and Investigation Program

 

Professional Affiliations

 

Member, Society of Human Resource Management

Member, Northern California Human Resources Association

 

 

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