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Yyyyyy x. yyyyyy
58 Tahoe Ct. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ abc@xyz.com xxx-xxx-xxxx
Career Profile
Key Contributor & Effective Leader supporting human resources functions in fast-paced and high-stress environments within a variety of industries. Experienced in overseeing full-cycle recruiting, diffusing escalated employee relations issues, ensuring federal/state compliance, and mentoring executive staff members. Equipped with a significant ability to leverage skills in project management and to introduce new tools for cost/time savings and efficiency improvements.
Key Competencies
Operations Management OSHA Compliance Staff Management Training & Development
Human Resources Management Personnel Records Compensation Analysis Budget Management
Executive Development/Mentoring Program Management Employee Relations Attention to Detail
Federal/State Regulations Full-Cycle Recruiting Bilingual, English/Spanish BKOW Facilitator
Professional Experience
Strategic Restaurants, Various Locations August 2005-January 2017
Director, Human Resources (2009-Present)
Directed day to day human resources operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels
Supported human resource functions within 112 restaurants which included managing full-cycle recruiting, diffusing escalated employee relations issues, and managing training logistics
Designed and implemented innovative strategies/best practices, supported the acquisition of new restaurant locations, and provided training to new District Managers
Created comprehensive training documentation related to federal/state compliance, worked closely with community members, and successfully reduced operational liabilities
Achieved a consistent 95% staffing levels of both management and hourly positions while consistently managing turnover rates of 96% for hourly associates and 34% for salaried associates
Human Resources-Loss Prevention Manager (2007-2009)
Coordinated human resources and loss prevention functions within food-service locations in California, Kansas, and Missouri which included coaching/training internal operational partners
Identified, reviewed, and resolved employee relations issues and supervised staff members which included providing individualized coaching/feedback and creating performance evaluations
Awarded Corporate Support Employee of the Year (2009) due to the exceptional ability to manage internal financial assets, human resources, and inventory
Field Training Manager (2005-2007)
Utilized superior communication and interpersonal abilities to provide training/coaching to internal hourly and salaried staff members throughout 40 store locations
Ensured restaurants maintained compliance with regulatory standards, performed certification training for Managers, supported the implementation of new menu items, and successfully led a project aimed at rolling out a streamlined POS system
Yyyyyy x. yyyyyy
58 Tahoe Ct. #0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued:
Baja Fresh Mexican Grill, San Ramon, CA January 2003-August 2005
Training General Manager (2003-2005)
Facilitated training functions within a successful food service organization which centered on recruiting new staff members, training team members, and ensuring internal goals/objectives were obtained
Created comprehensive training curriculum for Manager s in Training, supported the training of Restaurant Managers throughout Northern California, and trained General Managers in San Francisco, San Ramon, and San Carlos
Marketing/Sales Manager (2003)
Facilitated marketing and sales management functions for the catering and delivery sales divisions throughout San Francisco which included generating marketing content and building positive relationships with key accounts
Successfully generated a comprehensive delivery concept utilized in all company locations and recognized with obtaining the record for one-day record sales of approximately $14 thousand
Instrumental in increasing house accounts for catering and delivery from 4 to approximately 1,440
Certifications
Certified-Reid Interview and Investigation Program
Professional Affiliations
Member, Society of Human Resource Management
Member, Northern California Human Resources Association
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