Healthcare Administration ~ Health Informatics

  BS in Health Administration and Policy backed by numerous years of practical experience in broad areas of healthcare system; solid qualifications in:

  Administrative Operations

  Legislation and Policy

  Insurance, including Medicare and Medicaid

  EPIC Electronic Health Record Software

  Patient Registration

  Healthcare Customer Service

  Geriatric Services/Assisted Living

  Dynamic communication and interpersonal relation skills, with solid background in effectively interfacing with patients, families, insurers, and healthcare professionals

  Excel in coordinating and managing workflow to maximize productivity and meet deadlines

  Self-motivated team player equally capable in both independent and collaborative environments

  Technology savvy, with proficiency in Windows Office Suite (Word, PowerPoint, Excel, Outlook) and Apple Office Suite (Pages, Numbers, Keynotes)

BS, Health Administration and Policy; May 2017

Concentration in Assisted Living and Senior Housing Administration/Geriatric Care Administration

College of Health and Human Services, George Mason University

Cumulative GPA: 3.32 ~ Upper Level Coursework GPA: 3.88

Patient Registration Representative I, INOVA Fair Oaks Hospital 2016-Current

  Proficiently manage Emergency Department patient registration; includes collecting demographics, insurance information and payments along with providing supporting healthcare customer service

  Expertly use EPIC electronic health record software/system for optimal productivity and efficiency

Intern, The National Sleep Foundation-Government Affairs Department Spring Internship-Current

  Capitalizing on opportunity to build real-world experience in authorization language/authorizing measures, research and nonprofit healthcare sector operations

  Collaborate in initiatives supporting legislative and policy goals of organization

Concierge, Sunrise at George Mason-Sunrise Senior Living LLC 2015-2016

  Effectively handled reception and general office functions as well as responded to inquiries about facility and supported Sales Director

  Efficiently assisted residents and staff with daily activities; provided quality support to resident families

  Partnered with Activities Department in facilitating resident recreational activities and events

Volunteer, INOVA Fair Oaks Hospital-Volunteer Services 2011-2014

  Assisted ER and patient registration staff; additionally volunteered with Gift Shop

Sales Associate, Macy s Fair Oaks 2013-2015

  Consistently achieved and surpassed aggressive sales goals across multiple departments by effectively consulting with customers to define needs, presenting/recommending merchandise, efficiently processing sales transactions, and continually delivering world-class service

Date

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated, I am a new graduate, earning a BS in Health Administration and Policy with a concentration in Assisted Living and Senior Housing/Geriatric Care Administration. Unlike many new graduates, I offer several years of practical experience in the healthcare sector through ongoing employment along with internship and volunteer opportunities. This has afforded me the opportunity to develop solid skills in wide areas of healthcare system operations, from administrative, patient registration, informatics, and electronic records systems through direct patient and family services and support. Of note, I have actively worked concurrent with my successful academic pursuits, illustrating my drive to achieve my goals of building a successful career in the healthcare industry along with my ability to effectively coordinate and balance priorities.

As an employee, you will find me to be an enthusiastic team player with strong communication, interpersonal relation, multitasking, and time management skills backed by a commitment to delivering quality healthcare services. I am confident that I would be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Luke H. Cho