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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Administrative Support Specialist


Profile of Qualifications


  • Detail-oriented, self-motivated Professional with 15+ years of experience providing effective administrative support.
  • Dynamic communication skills, instrumental to cultivating positive relationships with clients, vendors and upper level management.
  • Regarded for ability to streamline process improvement initiatives, resulting in maximized efficiency throughout daily operations.
  • Regarded for the ability to deliver outstanding results with the highest degree of expertise, service, and professionalism.


Key Areas of Expertise


   Administrative Operations

   Project Coordination

   Calendar Management

   Interpersonal Communication

   Organizational Management

   Quality Control

   Training & Development

   Travel Management

   Client Relationship Management


Technical Proficiencies


   MS Access


   Adobe Acrobat Professional





   MS Excel

   MS PowerPoint

   MS Word


Professional Synopsis


Caution Wide Turns, Inc, Grand Prairie, TX 2015-Present

Account Manager

  • Establish and maintain lasting relationships with clients, key to maximizing company revenue and promoting customer retention.
  • Develop innovative solutions based on individual client needs.
  • Exemplify strong communication skills throughout daily customer interactions.


Ace Cash Express, Irving, TX 2013 2015

Center Manager / Trainer / Team Lead

  • Leveraged strong organizational skills to maximize efficiency throughout daily operations, focused primarily on risk management, adherence to safety procedures and marketing.
  • Developed and implemented highly successful training programs, key to promoting increased employee performance.
  • Chief responsibilities included reporting, inquiry resolution and budget management.
  • Heavily involved in oversight of staffing operations, utility usage, inventory control and maintenance service to achieve and surpass budget goals.





Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Michaels Stores, Irving, TX 1999 2010

Product Coordinator / Administrative Assistant

  • Fulfilled critical administrative role, providing support to executive level leaders, as well as 50+ staff members.
  • Contributed extensively to financial management, including payroll processing, monthly close processes, invoice management and providing upper level management with accurate status updates.
  • Played a key role in product sourcing, setting up new SKUs, overseeing CoGs, profit margin and sell-through.
  • Demonstrated strong organizational skills throughout travel coordination operations, event management and scheduling.
  • Utilized aggressive negotiation tactics to ensure bottom line company cost throughout new product acquisition.
  • Promoted productivity throughout creation of thorough training and development processes for Product Coordinators.
  • Collaborated extensively with team members throughout building project management, focused on document processing, maintaining open channels of communication regarding timeline and developing presentations to exemplify project status.


Previous Positions:

Resource Staffing, Irving, TX 1997 1998

Administrative Assistant


Steward Enterprises (Emerald Hills Memorial Park), Kennedale, TX 1995 1997

Office Manager

Education & Professional Development


Medical Assistant Certificate, Kaplan College; 2011

Psychology Coursework Completed, Midwestern State University - Wichita Falls, TX; 1989 - 1991

Psychology Coursework Completed, McMurray University - Abilene, TX; 1991

General Studies Coursework Completed, Dallas County Community College - Dallas, TX


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