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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and knowledgeable Executive Leader with 20+ years of experience in high-stress environments in addition to a strong background within various industries. Experienced in leading successful cross-functional teams, designing strategies focused on increasing productivity, leading the development of new territories, and retaining key clients. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, suppliers, clients, and members of management.
Key Competencies
Operations Management Sales Best Practices Process Improvement Staff Training/Coaching
Attention to Detail Business Development Complex Problem Solving Strategy Development
Team Leadership Report Generation Budget Development Client Account Management
Professional Experience
Hilton Grand Vacations 2007-Present
Marketing Manager, Elara Las Vegas (2012-Present)
- Directly manage sales, marketing, and business development functions within the timeshare industry which includes monitoring individual production goals and setting team targets
- Supervise cross-functional teams which require providing individualized coaching/feedback, diffuse escalated customer service issues, and negotiate new client contracts
- Utilize superior communication and interpersonal abilities to maintain positive relationships with clients and vendors
- Design and implement innovative strategies aimed at improving operational processes and increasing overall efficiency levels
Director of Marketing, Waikoloa, Hawaii (2007-2012)
- Facilitated marketing and sales operations within a start-up environment which included coordinating guest orientation, managing a retail shop, and managing staff members
- Provided both on and off-site training, completed innovative lead generation practices, coordinated on-site guest activities, and built strong vendor relationships
- Played a lead role in implementing team performance metrics, created comprehensive internal best practices, and supported several corporate departments
Starwood Vacation Ownership, Keauhou, HI 2005-2007
Marketing Manager
- Oversaw marketing department logistics within a timeshare environment which required superior communication and time management abilities
- Completed detailed market research in order to identify appropriate leads, facilitated high levels of employee engagement, and resolved escalated client situations
- Consistently analyzed brand performance and transitioned strategies accordingly, generated reports for executive management, and handled human resource operations
Additional Professional Experience Includes: Activities Manager, Kahalu s Beach Club (2004-2005) and In-House Team Leader, The Bay Club @ Waikoloa Beach Resort (1995-2004)
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a strong background in sales and business development roles with experience in managing key client accounts, performing detailed market research, and developing innovative marketing/sales strategies. In addition, I have a demonstrated ability to maintain positive rapport with others and diffuse escalated client situations.
To complement my professional experience, I also possess stellar interpersonal and communication skills with demonstrated ability to lead others and improve performance levels.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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