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Municipal Government Operations ~ Project & Program Management

Budget Administration ~ Research & Analysis ~ Training & Leadership

         Adept throughout complete spectrum of City operations including budget development and administration, community needs forecasting and prioritization, strategic planning, staffing, emergency response, public safety, recreation, and facilities management.

         Transparently collaborate with regulatory/government authorities and subcontractors to expedite and ensure success for broad range of community projects and programs.

         Proven performance in vendor coordination, committee leadership, contract administration, consensus-building, policy & procedure development, program troubleshooting, and new program start-ups.

         Skilled at human resources functional areas spanning hiring, compensation, training, counseling, performance evaluations, succession planning, organizational development, and payroll.

         Excel at strategically steering projects and programs to maximize use of resources, advance productivity, eliminate unnecessary expenses, and achieve aggressive performance goals.

City of San Antonio, 2015 to Present

Special Projects Manager / Assistant to Director

         Coordinate and efficiently manage complex administrative projects, programs, and activities between various divisions, City departments, public agencies, and private sector representatives.

         Conduct research and analysis in support of projects, generate specialized reports, prepare and deliver presentations, and serve as department representative at conferences and meetings.

         Contribute to preparation of budgets, author responses to requests for information from City Manager's Office and Mayor & Council Offices, and compile City Council agenda material.

         Train and mentor staff, administer performance evaluations, and provide constructive feedback.

         Directly support Parks & Recreation department by preparing RFPs for applicable licenses, leases and concession contracts, and by drafting contracts, leases, and license agreements for department.

         As leader of Management Response Team, execute projects for Office of Management & Budget including efficiency improvements and privatization efforts.

         Helm administrative operations for Director's Office including creating policies and procedures, delegating assignments to staff, generating reports, and participating in departmental budget administration.

         Compose communications materials for Department Director such as speeches, scripts, talking points, and formal correspondence.

         Oversee interviewing, hiring, compensation, training, counseling, payroll, and performance management.

City of Laredo, 1999 to 2014

Executive Assistant to City Manager 2014 2015

Director of Communications and Administrative Services 2004 2014

Assistant to City Manager 2001 2004

         Accomplished passing of two propositions during last general election to authorize use of sports venue tax for a sports complex and natatorium.

         Resourcefully established Binational Commission to support sustainable development in Laredo, Texas and Nuevo Laredo, Mexico.

         Planned and coordinated development of City s state and federal legislative agendas.

         Commanded development and administration of City s five-year capital improvements program (CIP).

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         Pursued and coordinated legislative priorities across agencies in Austin, Texas, and Washington, D.C. including extensive collaboration with state and federal elected and appointed officials, staff, and lobbyists.

         Championed five-day event for elected officials, City managers, directors, and sponsors encompassing travel logistics, daily morning briefings, intensive meeting schedules, media inquiries, press releases, and post-event accomplishments report .

         Orchestrated major social event on Capitol Hill for 500+ congressional members and staff to promote City s legislative agenda.

         Partnered with finance department to identify financing strategies and develop feasible funding plans including municipal bonds and grants.

         Formulated strategic plan for 9-1-1 program serving four South Texas counties requiring complex risk mitigation, equipment upgrades across seven emergency call centers, personnel hiring and training, public education, and cost-effective budget development.

         Launched 3-1-1 customer service program serving City of Laredo and County of Webb by persuasively negotiating interlocal agreements to share cost of services, creating scope of work, acquiring property, designing office layout, hiring personnel, and coordinating budget-compliant construction of call center.

         Directed City operations spanning fleet management, traffic and taxi permits, parking enforcement, leadership of 75+ employees, employee training programs, and budgetary control of $10M+.

         Methodically conducted operational audits on solid waste, water, cemetery and fleet management, and summarized findings and practical recommendations.

         Steered seamless implementation of city-wide 800 MHz trunked radio communication system for public safety and non-public safety personnel.

Utilities Department Administrator 1999 2001

         Controlled department s budget, directed staff members, and liaised with utility regulatory agencies.

         Cogently negotiated water right purchases and utility reimbursement contracts with private developers.

         Promoted Eco-consciousness through innovative drought reduction and water conservation programs.

Budget Analyst 1999 2001

         Applied sharp analytical skills toward compiling annual operating and capital budgets for City departments.

City of Lawrence, Kansas, 1998 1999

Assistant to City Manager

         Pioneered development of City s first revenue manual and introduced project tracking system to enhance efficiency and progress transparency.

Laredo Development Foundation, 1996 1997

Business Development Specialist

         Provided economic development and business start-up guidance with emphasis on Laredo/Nuevo Laredo opportunities and industries.

Master of Public Administration, University of Kansas, 2000

Bachelor of Business Administration in Finance, Texas A&M International University, 1998

Certificate: Mastering Negotiations, JFK School of Government Harvard University, 2005

International City/County Management Association

International Hispanic Network

Texas City Management Association

Presidential Appointee, Washington s Birthday Celebration Association