Entry-Level Candidate State Department

  Valuable experience in diverse areas of office/administrative operations both through current employment as Sales Representative and prior high school background as Office Aide

  Solid background in handling multi-line phone systems (inbound and outbound), processing cash transactions, maintaining information systems/databases, managing records, compiling data, preparing/producing documents, processing paperwork, and assisting with general clerical functions

  Computer savvy, with skills in Windows, MS Office, Word and PowerPoint along with Apple Pages and Keynote;

  Adept in operating diverse office equipment including 10-Key, printers, scanners, and copier

  Excel in providing superior customer service, with consistent focus on ensuring satisfaction

  Dynamic communication and interpersonal relation skills instrumental to productively interfacing with the public, clients, suppliers, management, and peers

  Able to prioritize, organize and manage workflow to maximize productivity and meet deadlines while maintaining high quality standards

Macy's Department Store, Spotsylvania Mall-Fredericksburg, VA 2016-Current

Sales Representative

  Provide superior customer service in handling multi-line system phone calls, responding to inquiries, consulting on merchandise, providing recommendations, assisting with purchases, and efficiently processing sales transactions

  Entrusted with accurately managing high-volume cash in operating register as well as processing refunds

  Efficiently use computer to review and monitor inventory and online orders, check cash register balances, input data, and produce documents

  Collaborate in creating and maintaining merchandise displays

Associate Degree in Education w/specialization in K to 8; in progress

Germanna Community College

High School Graduate; 2016