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Highly-motivated individual, with Masters Degree in Public Administration and Human Resources, and Bachelors Degree in Political Science, seeking to use capabilities in a challenging Human Resources assignment
Organization, Multiple-Task Management, Problem Resolution, Budget Management,
Peer Interface, Customer Service and Support, Visitor Assistance, Database Oversight and
Maintenance, Organization Operational Support, Assistance to Individuals with Special Needs
Multi-faceted career background in providing administrative support for such varied operations as seasonal assistance to New York Board of Elections, working as a Front Desk Coordinator and interfacing with individuals from array of backgrounds and providing excellent administrative assistance and support
Proven success at providing strong direction and advisement to individuals, meeting all organizational goals and directives and supporting individuals during multiple processes involved in attaining needed services
Exceptional insight gained through successful contributory participation in graduate-level coursework involving such relevant areas as Introduction to Human Resources, Assessments, Audits, & Investigations, Research Methods in Public Administration, Labor Relations in the Public Sector, Managing People (Leadership Skills), Budgeting & Finance Ethics, Integrity, & Accountability and Policy Analysis
Information/Accessibility Clerk (Seasonal), Board of Elections, New York, NY 2005 - Present
Expertly provide broad-based assistance in setting up polling stations when needed; set-up/reset-close voting machines to expedite voting process and skillfully utilize Street Finder/Poll Site List to direct voters to assigned poll site.
Front Desk Coordinator, Project Renewal, Bronx, NY 2012
Cordially greeted guests, responding to inquiries and directing individuals as requested; managed incoming telephone calls and routed to appropriate respondent.
Skillfully employed an array of office equipment including scanners/copiers in providing administrative support and continually monitored client behavior to assure safety of all individuals.
Mail Clerk, Dow Jones, New York, NY 2000
Skillfully oversaw all unit incoming as well as outgoing mail and distributed all inter-office communications/documentation; delivered and picked up mail from Post Office and categorized it appropriately for distribution.
Office Assistant, A.R. Walker & Co., New York, NY 2000
Conscientiously received, recorded, printed and disbursed checks/vouchers for colleagues; also managed incoming telephone calls and directed appropriately or took messages, and expedited organizational operations by carefully maintaining and updating company filing/inventory/mailing/database systems.
Currently provide crucial support services for Convent Avenue Baptist Church and the Fountain House; assist elderly individuals and those with special needs including serving meals, answering incoming calls/directing appropriately, overseeing funds disbursements, arranging for extracurricular activities to promote sociability, and assuring facility cleanliness/maintenance.
John Jay College, The City University of New York (CUNY), New York, NY
Masters in Public Administration/Human Resources, 2015; GPA 3.74
Introduction to Human Resources, Assessments, Audits, & Investigations, Research Methods in Public Administration, Labor Relations in the Public Sector, Managing People (Leadership Skills), Budgeting & Finance,
Ethics, Integrity, & Accountability, Policy Analysis
Bachelor of Arts in Political Science, 2010; GPA: 3.00
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