Resume Writing ?
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From The Writers At The Resume Writing Group, Inc.
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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and hard-working Administrative Professional with 10+ years of experience providing administrative support within a variety of environments. Experienced in managing daily office operations, providing superior customer service, managing complex databases, and utilizing CRM systems to maintain customer files. Equipped with superior communication and interpersonal abilities with a significant ability to build positive relationships with others.
Key Competencies
Administrative Support Team Leadership Database Management Customer Service/Support |
File Management Oral/Written Communication Office Management CRM Systems |
Microsoft Office Attention to Detail Complex Problem Solving Inventory Management
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Professional Experience
Alameda County Register of Voters May 2016-June 2016
Election Support Staff
Directed day to day administrative operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels
Maintained voting equipment and supplies, monitored machine dispatch, and oversaw the delivery of classroom voting materials
Utilized superior analytical abilities to maintain complex electronic files/databases in addition to consistently maintaining positive relationships with co-workers and community members
Patterson Dental January 2009-July 2015
Customer Service/Receptionist
Facilitated operations within a dental office environment which centered on answering incoming phone calls, scheduling appointments, and assisting patients with account related inquiries
Processed patient account changes, performed account research as needed, maintained patient files, and successfully diffused escalated customer service situations
Ensured organizational best practices were continuously followed, made appropriate service recommendations to patients, and created new patient files
Sea Tel Cobham September 2006-October 2008
Clerical Parts Associate
Coordinated various clerical functions within the organization which included answering incoming calls, handling order inventory, and reporting defective and/or malfunctioning parts
Played a lead role in streamlining the assembly of basic parts which resulted in successfully building more complex parts
Contra Costa County Human Services May 2004-July 2006
Clerical Associate
Managed clerical operations within an office environment which included reviewing and processing Med-Cal documentation/correspondence in addition to addressing incoming calls
Updated internal databases with client information, provided administrative support to members of management, and assisted with special projects as needed
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