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- 2015 Fishermen s Bend Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * firstname.lastname@example.org
Project Manager Sales Consultant (Construction)
Self-assured, dynamic and achievement-driven, construction professional with more than 24 years providing high-performance sales, customer services, project management, QA administration, and relationship management in the Xxxxxx construction industry.
- Proven ability to schedule work crews and schedules on concurrent sub-contracted projects complete on time, within budgets, and work specifications to the delight of clients.
- Leveraged project management and leadership skills to build and grow a xxxxxxooring and carpeting business in a highly competitive construction industry.
Strong passion for delivering efficient, cost-effective, and outstanding customer service.
Highly effective people management and interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues across diverse ethnicities.
Marketing & Sales (Trad. & Online)
Construction Business Development
Job Estimating & Pricing
Customer Service Management
Relationship Management (Customers, & Suppliers)
Business Operations Management
Tactical & Operations Planning
Aftersales Service Support
Total Quality Management
Production Planning & Control
Policies & Regulatory Compliance (i.e. OSHA, EPA, etc.)
Concurrent Project Management
Work-in Progress Quality Control
Project Progress Documentation
Project Budget Management
Post Project Support
Manpower Sourcing & Recruitment
Staff Supervision & Motivation
Records & Document Management
Provide strategic direction in managing all aspects of Commercial and Residential sales and installation within Southeast US, overseeing a team of professionals in front and back-office support.
Develop and execute policies and procedures, service quality and operating standards, and performance metrics.
Execute capital/operating budgets, cost containment measures, and sales growth that ensured continued profitability.
Responsible for inside sales, providing estimates/quotes on client work specification, conducting site measurements for tile and carpet installation, ordering materials, following up on sales quotes, finalizing and closing sales transactions, and scheduling installs with assigned work crews.
Operated and managed warehouse, inventory, and oversaw installation projects ensuring proper assignment and scheduling of 20 work crews across several concurrent projects to complete work orders in accordance with customer specifications, operating budgets, and timelines.
Inspected in-progress and completed jobs for quality control and customer satisfaction.
Served as a major contractor for Home Depot USA, Inc.
Managed end-to-end custom installation, quality inspection, and repairs of xxxxxxoor tiles and carpets for residential and commercial establishments, ensuring a satisfying customer experience around company products and services.
Education & Credentials
ST PETERSBURG COLLEGE CLEARWATER CAMPUS Clearwater, XXXXXX (1990)
Certified Xxxxxxooring Installer Armstrong/Bruce Xxxxxxooring certified
Member: UCF Pegasus Parents
Contributor : Xxxxxx Highway Patrol for charity
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