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Yyyyyy x. yyyyyy

- 2015 Fishermen s Bend Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Project Manager Sales Consultant (Construction)

Qualifications Profile


    Self-assured, dynamic and achievement-driven, construction professional with more than 24 years providing high-performance sales, customer services, project management, QA administration, and relationship management in the Xxxxxx construction industry.

-    Proven ability to schedule work crews and schedules on concurrent sub-contracted projects complete on time, within budgets, and work specifications to the delight of clients.

-    Leveraged project management and leadership skills to build and grow a xxxxxxooring and carpeting business in a highly competitive construction industry.

    Strong passion for delivering efficient, cost-effective, and outstanding customer service.

    Highly effective people management and interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues across diverse ethnicities.


Key Expertise

Sales Management

    Marketing & Sales (Trad. & Online)

    Construction Business Development

    Job Estimating & Pricing

    Customer Service Management

    Relationship Management (Customers, & Suppliers)

Business Operations Management

    Tactical & Operations Planning

    Aftersales Service Support

    Total Quality Management

    Process/Workxxxxxxow Improvement

    Profitability Management

    Production Planning & Control

    Policies & Regulatory Compliance (i.e. OSHA, EPA, etc.)

Project Management

    Concurrent Project Management

    Work-in Progress Quality Control

    Task Scheduling

    Project Progress Documentation

    Project Budget Management

    Post Project Support


    Personnel Administration

    Manpower Sourcing & Recruitment

    Performance Appraisal

    Employee Relations

    Staff Supervision & Motivation

    Records & Document Management


Professional Experience


Owner / Operator / GM, Lark Xxxxxxooring, Inc. Ÿ Tampa, XXXXXX 2003 Present

    Provide strategic direction in managing all aspects of Commercial and Residential sales and installation within Southeast US, overseeing a team of professionals in front and back-office support.

    Develop and execute policies and procedures, service quality and operating standards, and performance metrics.

    Execute capital/operating budgets, cost containment measures, and sales growth that ensured continued profitability.


Inside Sales Representative. Xxxxxx Tile and Carpet Ÿ Xxxxxx, XXXXXX 2006 2007

    Responsible for inside sales, providing estimates/quotes on client work specification, conducting site measurements for tile and carpet installation, ordering materials, following up on sales quotes, finalizing and closing sales transactions, and scheduling installs with assigned work crews.


Installation Manager, U.S. Installations Ÿ St. Petersburg, XXXXXX 2002 2003

    Operated and managed warehouse, inventory, and oversaw installation projects ensuring proper assignment and scheduling of 20 work crews across several concurrent projects to complete work orders in accordance with customer specifications, operating budgets, and timelines.

    Inspected in-progress and completed jobs for quality control and customer satisfaction.

    Served as a major contractor for Home Depot USA, Inc.


Installation Manager, Master Xxxxxxooring Inc Ÿ St. Petersburg, XXXXXX 1992 2002

    Managed end-to-end custom installation, quality inspection, and repairs of xxxxxxoor tiles and carpets for residential and commercial establishments, ensuring a satisfying customer experience around company products and services.


Education & Credentials



Professional Development

    Certified Xxxxxxooring Installer Ÿ Armstrong/Bruce Xxxxxxooring certified

Professional Affiliations

    Member: UCF Pegasus Parents

    Contributor : Xxxxxx Highway Patrol for charity


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