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Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx



Business / Operations Management Multi-Project Management Team Building / Training

Sales Marketing Inventory Control Buying / Procurement Customer Service Client Relations

Budget Development / Control Financial Operations Strategic Analysis / Planning Process Optimization


Highly Accomplished, Growth-Generating Leader who makes sound decisions to reflect positively on business operations in alignment with a comxxxxxxny s vision, value, and goals. Top Performer who offers solutions-centric critical thinking for insightful, change-oriented results. Ambitious Self-Starter who rises above challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving scenarios. Excellent Communicator who develops synergistic relationships with key decision-makers, business / operational teams, and clients / customers, and who leads peers by example and with ethics and integrity to optimize success.


Career Highlights Include:

  Exhibiting recognition as a quick study who rapidly picks up new concepts.

  Cross-functionally collaborating with peers to deliver high-quality client-driven services.

  Providing hands-on support always willing to go the extra mile to surxxxxxxss the status quo.

  Serving in prior roles as Youth Leader for Kenya s Apuk Community and International Rescue Volunteer.


Professional Synopsis


Senior Community Support Specialist Keystone Human Services, Inc., Xxxxxx, XXXXXX 2011 Present

Lead forward-thinking support of developmentally disabled adults with daily living skills. Ensure that customized plans of care are adhered to while managing clients challenging social, behavioral, and health issues. Coordinate activities, cost-effectively manage program budget, and implement key program policies. Evaluate medication and office supply inventories for cost-conscious order management. Draft quality reports and financial reviews.


  Promoted dynamic continuity of care for comxxxxxxnywide clients.

  Coached clients on daily living practices and strong problem-solving skills.

  Consistently fostered synergistic teamwork by establishing open lines of communications.

  Optimized documentation by prexxxxxxring timely records and verifying compliance with medical plans.


Student Assistant Xxxxxx Area Community College, Xxxxxx, XXXXXX 2003 2006

Strategically steered efficient scheduling and objective screening of job applicants for open positions within the James Evans Physical Education Center, including coordinating efforts to ensure quality operations and services.


  Trained and coached new hires in completing key daily tasks.

  Personally managed equipment maintenance and utilization functions.

  Established the community college s first volleyball team for a college league.


Customer Service Associate Sales Associate Kohl s Dexxxxxxrtment Store, Xxxxxx, XXXXXX 2005 2006

Delivered solutions-focused customer service within a fast-xxxxxxced retail environment, including concurrently performing in cashier, merchandise, or inventory caxxxxxxcities to ensure seamless operational processes at all times.


  Built mutually beneficial relationships with customers to drive repeat retail business.

  Expertly analyzed and stocked merchandise on shelving, as well as accurate display cards.


Owner Operator Wau Store, Kakuma, Kenya 1995 2001

Spearheaded the start-up and successful operations of this growth-oriented specialty product store, including recruiting, training, mentoring, and managing a top-performing, 7-member team in driving new business growth in competitive markets. Expertly handled all sales and marketing, as well as budgeting, finances, and bookkeeping.


  Profitably generated $2,000 per month in sales while cost-effectively managing expenses.


Education, Professional Development & Technical Summary


Master of Science in Operations Project Management (3.23 GXXXXXX) Southern New Hampshire University

Master of Business Administration (Concentration in Management 3.75 GXXXXXX) Eastern University

Bachelor of Science in Business Administration Albright College


New Venture Project & Management Seminar Eastern University

Project Management Seminar Southern New Hampshire University


Microsoft Office (Word, Excel, PowerPoint, Outlook) Able to Quickly Master New Software as Required


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