Highly Accomplished Leader who makes sound decisions to reflect positively on key property operations in alignment with a company s goals, and who works to attain a competitive advantage and generate robust growth. Visionary Professional who rises above challenges to improve the bottom line. Ambitious Self-Starter who develops relationships between decision-makers, vendors, and tenants, and who leads teams by example and with integrity. Top Performer who is skilled in Microsoft Office.

Capitalize on the opportunity to manage a large-scale property with 156 apartment units and 15 single-family homes, including coordinating all daily operations; recruiting, training, mentoring, and managing a top-performing on-site staff in alignment with company policies and procedures; and developing a proactive, collaborative team approach to attain property goals. Maximize bottom-line performance by marketing property, showing vacant suites, and guaranteeing smooth-running move-in / move-out processes. Administer renewal programs to maximize tenant renewals, manage preparation of tenant correspondence, and work with office staff and accounting departments to ensure rent is collected as due and revenue posted accurately. Interface among details-oriented maintenance teams to ensure suites, common areas, and grounds are maintained per ongoing objectives. Expertly inspect suites, common areas, and property to comply with property standards. Confirm suite, move-in / move-out, and other leasing data is accurately entered within an on-site property management software system.

  Reduced expenses by decreasing maintenance trips to Lowe s.

  Successfully adhered to safety standards, policies, and procedures.

  Introduced digital time sheets and streamlined policies and procedures.

  Optimized use of resources by planning and prioritizing teams workflow.

  Minimized expenditures, maximized revenue, and adhered to budgeted costs.

  Boosted tenant relations by ensuring maintenance was handled in a timely manner.

Played a vital role in mentoring individuals on their results-focused way to recovery, including coordinating and managing daily house obligations, as well as overseeing repairs as required. Strategically steered individual-specific house success throughout key 12-step program participation.

  Continually ensured all participants attended required meetings.

  Supported residents in locating gainful, growth-centric employment.

  Assisted residents with interviewing skills, follow-ups, and resume writing.

Probation / Parole Officer Dauphin County Work Release 2008 2011

Private Investigator Project Manager Assistant Information Network Associates 2002 2008

Security Agent Pinnacle Health 2001 2002

Site Supervisor Captain Burns Security, Inc. 1997 2001

Real Estate Training (60 Hours 2017) Greater Harrisburg Association of Realtors (GHAR)

Notary Public (Since 2011) Commonwealth of Pennsylvania

Professional Security Credentials, Law Enforcement Instruction, & Additional Weapons Training

Extensive Details Provided Upon Request