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Yyyyyy x. yyyyyy
PO Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Driven, focused, and knowledgeable Strategic Leader with 10+ years of experience and a proven ability to lead others and oversee daily sales operations within fast-paced environments. Experienced in managing key client accounts, completing sales/financial forecasting, diffusing escalated client service situations, and coaching/training staff members. Experienced in increasing operational revenue in addition to maintaining strong communication with co-workers, staff, clients, and members of executive management.
Key Competencies
Staff Management Client Pipeline Management Relationship Management Client Retention
Industry Networking Increasing Brand Awareness Sales/Financial Forecasting
Product Positioning & Pricing Territory Management Profit Growth/Margin Protection
Select Career Highlights
Experienced in managing a portfolio of up to 70 key clients simultaneously in addition to supervising teams of up to 30 employees
Recognized as a Million Dollar Club award winner due to handling over 50 incoming calls per hour within a rental car company, overcoming customer concerns, and closing sales
Professional Experience
UPS Capital 2011-Present
Regional Sales Manager, Southeast Region (2017-Present)
Direct daily sales operations throughout the Southeast Region which included Florida, Georgia, North Carolina, South Carolina, Virginia, Maryland, and Delaware
Meet with key clients on a weekly basis, provide individualized coaching in regard to client strengths/weaknesses, and implement innovative strategies
Supervise a team of approximately 8 employees which requires providing individualized coaching and guidance in addition to leading employee relations issues
Generate detailed sales forecasts which are used to create sales plans in addition to coordinating weekly one-on-one calls with team members
Recognized as the only Regional Sales Manager to exceed plan goals (105%) for FY2017
Business Development Officer (2011-2016)
Supported business development operations within the organization s financial services branch which required identifying sales opportunities using data mining and research
Identified key customer needs and developed specialized service offerings, maintained positive account relationships, and generated new sales prospects
Completed sales calls with c-level individuals, created comprehensive sales presentations, and updated account information within an internal database
Consistently exceeded individual sales metrics by up to 192% of goal (2016) which accounted for over $765K in new sales
Secured the largest cargo insurance deal in the organization s history
Additional Professional Experience Includes: Office Administrator, Hawkeye Communications and Operations Management Supervisor, UPS
Education
Bachelor of Science, Business Administration, West Virginia University
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