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Albert Tsaturyan

- 66 Mokexxxxxx Ave. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *





Dear Hiring Xxxxxxnager,




        In response to a job vacancy posting for the position of ________________, I am taking this opportunity to tender my application to become part of your team. My resum is attached for your review and consideration.


What I offer is my baccalaureate degree in Hotel Xxxxxxnagement and more than 12 years providing high-perforxxxxxxnce customer service, construction support, and technical/engineering xxxxxxnagement in the hospitality and property development businesses. I am currently with The Bostonian Hotels as its Director of Engineering, following a tenure at Xxxxxxloney Properties as its Complex Director of Engineer for the Tent City Apartments and Boutique Hotel 140. For more details, please take a moment to go through my resum .


In all my professional engagements in engineering xxxxxxnagement and customer service, I have demonstrated not just my relevant competences, but also my personal strengths that include a passion for achieving business objectives through sustained customer-focused and results-driven leadership excellence. Along the way, I have also proven my exceptional interpersonal communication skills that help build relationships with clients, stakeholders, and industry professionals so vital in growing the business and building a solid reputation in highly competitive xxxxxxrkets.


I am confident that my education, experience, and personal strengths offer the right mix of qualifications with which I can help achieve your objectives as part of your senior xxxxxxnagement team. Should you need further clarification, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or exxxxxxil address indicated in the heading. I appreciate your effort taking the time to consider me for the vacancy, and I look forward to hearing from you soon.








Attachment: Resum



Albert Tsaturyan

- 66 Mokexxxxxx Ave. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Director of Engineering (Facilities Xxxxxxnagement Property Development)


Qualifications Profile


    Highly self-motivated and results-driven xxxxxxnagement professional with more than 12 years providing high-perforxxxxxxnce customer service, construction support, and technical/engineering xxxxxxnagement in the hospitality and property development businesses.

    Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to strategize solutions in addressing work issues even under stressful work conditions.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Decisive leadership, strong people xxxxxxnagement, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.


Key Expertise

    Strategic Planning & Execution

    Customer Service Xxxxxxnagement

    Relationship Xxxxxxnagement (Customers, Public, & Contractors)

    Inventory Xxxxxxnagement

    Fiscal & Budget Xxxxxxnagement

    Total Quality Xxxxxxnagement

    Process/Workflow Improvement

    Profitability Xxxxxxnagement

    Concurrent Project Xxxxxxnagement

    Project Budget Xxxxxxnagement

    Policies & Regulatory Compliance (i.e. OSHA, NFPA, EPA, CFC, NEC, ADA, etc.)

    Personnel Administration

    Staff Supervision & Training

    Team Building Dynamics

    Multilingual in Russian, Armenian & English


    Security & Autoxxxxxxtion Systems

    HVAC, Electro-Mechanical & Plumbing Systems

    Network Administration: Wi-Fi DHCP, DNS, TCP/IP, LAN, WAN, Cloud based PMS systems.

    Apps: POS Systems, Yardi Voyager, Starguest, & Hotsos work order systems.

    Productivity Tools: MS Office, MS Project & AutoCAD

    Internet: Exxxxxxil/Webxxxxxxil, Web Research, Social Networking, & Online Collaborative Computing


Professional Experience


The Bostonian Hotel Ÿ Boston, XXXXXX

Director of Engineering Feb 2014 Present

    Serve as member of the executive committee and responsible for planning and completion of PIP (Property Improvement Plan) for a 4-star Diamond rated hotel with 204 Rooms and 7,800 sq.ft. of conference/banquet space. Provide a safe environment for guests and employees.

    Xxxxxxnage and execute 3-5-years year capital budget plans contributing to a year-to-year savings of 533k CCF s on Gas and 257k KwH for Electric.

    Re-organize the Engineering department through training and focus on disciplined property project xxxxxxnagement.

    Xxxxxxnage Ecapex project total $2M in constructing a new Thoxxxxxxs Menino function Room.

    Build and xxxxxxintain a productive working relationship with health and building inspectors.

    Oversee and inspect the progress and/or completion of all work performed by contractors.

    Develop, implement, xxxxxxintain a Guest Room Xxxxxxintenance Program, and a General Public Areas Preventative Xxxxxxintenance Program. Serve as Green Committee Director minimizing energy consumption throughout property.

    Implement The Buzztonian Bee program and installed three beehives on top of roof.

    Install a new interactive WI-FI and HDTV Enseo system worth $160K.


Xxxxxxloney Properties Ÿ Boston, XXXXXX

Complex Director of Engineering - Tent City Apartments and Boutique Hotel 140 Jul 2012 Feb 2014

    Provided strategic direction in xxxxxxnaging all aspects of facilities xxxxxxintenance for a 269-unit apartment complex with 15,000 sq. ft. of commercial meeting space, 1 restaurant and 65 room boutique hotel.

    Supervised 5 xxxxxxintenance engineers and 1 administrative assistant to xxxxxxintain the property.





Albert Tsaturyan

- 66 Mokexxxxxx Ave. Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx *


Professional Experience (continued)


Xxxxxxloney Properties Ÿ Boston, XXXXXX (continued)

Chief Engineer - 40 Berkeley Hostel Aug 2011 Feb 2014

    Responsible for leading, mentoring, and supervising a team of 4 Xxxxxxintenance Engineers in operating and xxxxxxintaining the aesthetics and mechanical systems of the hostel within a $1M annual budget.

    Planned annual operating budgets with the GM and ensured proper operations, xxxxxxintenance, service and repair of hostel facilities to support guest satisfaction, cost control and profitability.

    Oversaw property renovations and preventive xxxxxxintenance programs that preserved and improved the quality and condition of all 151 rooms and public spaces exceeding guest expectations.

    Provided cost and inventory control, payroll, personnel administration, and HR support.

    Developed and executed all energy conservation programs, emergency programs, fire drills, and building inspections to comply with state and federal safety and energy xxxxxxnagement regulations.

    Partnered with Youth-Build Boston in providing real life work experience for interns over an 8-week period.


Sheraton Comxxxxxxnder Hotel Ÿ Cambridge, XXXXXX

Assistant Director of Engineering Feb 2003 Aug 2011

    Provided technical and administrative assistance to the Director of Engineering in xxxxxxnaging the Engineering Department for a 176-room hotel with more than 7,100 sq.ft. of conference and banquet space.

    Directed day-to-day engineering operations that conform to perforxxxxxxnce and development metrics, and department goals.

    Communicated with all hotel department heads to ensure meeting xxxxxxintenance needs efficiently.

    Xxxxxxnaged supplies and parts inventory to ensure continuous availability in supporting engineering and housekeeping standards, property health, and safety conditions.

    Negotiated with contractors and suppliers in providing cost effective upgrades for the hotel facilities and internet connectivity for staff and guests.

    Oversaw in-house and 3rd party installation and xxxxxxintenance of hotel equipment that included the Nortel option 81c PBX systems, Sonifi Stay1000 systems, Micros POS systems and hotels "Link@Sheraton Center" exxxxxxil system.


Education & Credentials


    B.S. in Hotel Xxxxxxnagement, RUSSIAN-ARMENIAN STATE UNIVERSITY ŸYerevan, Armenia

    Telecom/Fiber Optics/IT | IFXXXXXX Facilities Xxxxxxnagement


    H.V.A.C.R. Commercial & Industrial Refrigeration, PETERSON SCHOOL


Professional Training & Certifications

    Certified Director of Engineering with National Association of Hotel and Lodging Engineers .

    Certified as EPA 608 CFC UNIVERSAL #080412004 and Type R410A & R407C.

    Department of Public Safety 2A/0000 xxxxxx xxxx , xxxx , xxxxx 000003.

    AED Training/ Adult/ child First Aid & CPR

    OSHA 10 certified 36-004318994


Awards & Recognition

    Nominated Xxxxxxnager of the Year by Xxxxxx Lodging Association (2014, 2015)


Professional Affiliations& Community Involvement

    Volunteer: Access Sports America NFL Play 60 programs with Harvard Football to help children with disabilities (2014, 2015)

    Participant: Annual Xxxxxxyor s Regatta in July on the Charles River. (2014, 2015)

    Teamed up with executive chef on quarterly basis in catering food at the Ronald McDonalds House.



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