Yyyyyy x. yyyyyy

IT Project Manager / Scrum Master

Project & Program Management ~ Agile / Scrum Methodology ~ IT Infrastructure

Networks ~ Risk Management ~ Information Systems Security ~ Stakeholder Relations

         Offer over 20 years experience in IT project management using Waterfall, Iterative, Agile, and Scrum methodologies.

         Adept at driving projects throughout full SDLC (software development lifecycle) by expertly balancing multiple time zones, language barriers, and offshore/onshore teams.

         Strong project management and collaborative leadership experience with the ability to identify requirements, allocate resources, and expeditiously facilitate delivery within timeline, scope, and budget parameters.

         Considerable talents in project plan development including schedule, budget, risks, and expenses.

         Excel at interfacing with key stakeholders to control risk, propel forward-moving efforts, contain costs, and fuel business process improvements across multiple projects concurrently.

         Proficient at building and nurturing client relationships that result in significant revenue and profitability growth.

• Able to align, coordinate, empower, and guide cross-functional teams in accomplishing objectives and meeting deadlines in a fast-paced, high-growth, and diverse environment.

         Possess an active Secret Security Clearance.

         Drove seamless transition from Vectrus to another contractor to administer U.S. Army s IT networks in Africa.

         Equipped team to recruit and hire technical personnel and IT engineers, increasing staff to 100%, enhancing revenue at Vectrus by $17M annually, and slashing labor costs by 21,000 hours per year.

         Spearheaded successful consolidation of IT Service Desks in Kuwait from five military bases to two locations.

         Presented with Ring of Quality President's Award as a result of exceptional performance and contributions.

         Authored documents which enabled state agencies to obtain funding for software development projects resulting in Ankeny Group s IT division to win additional business exceeding $3.2M+ in revenues.

         Salvaged relationship with major customer (state agency) which resulted in additional projects and revenues for Ankeny Group s IT division, effectively partnering with product owner to implement Scrum principles, planning, processes, and ceremonies.

         Achieved 20% ROI on projects completed at Union Pacific Railroad and personally managed several large multi-year IT projects.

Vectrus, Middle East, 2009 to 2015

Project Manager, PMO Kuwait, 2011 to 2015

         Championed $1.3B government program to operate, maintain, and defend U.S. Army s telecommunications network spanning seven countries and comprised of 1,800 employees providing IT services to 80,000+ users.

         Oversaw complete lifecycle for infrastructure, business process improvement, and application development projects from scope development through to execution of project plans.

         Steered complete recruiting and transition process for 900 new employees per year to work in the Middle East.

         Orchestrated project to create a request system for hiring managers to acquire additional employees according to workload.

         Led team in developing and deploying customized applicant tracking and monitoring system in SharePoint and .NET for integration with other custom-built software.

Continued ►

Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2

Director, Network Operations and Security Center, Iraq/Afghanistan, 2009 to 2011

         Guided team in management of 15 IT service centers in Iraq and 20 IT service centers in Afghanistan.

         Joined forces with military leadership to reduce outages and downtime by 15% within six months by fostering and emphasizing cohesive problem solving among diverse and dispersed technical teams.

Ankeny Group, USA, 2001 to 2009

Project Manager / Scrum Master, State of Iowa IT Division, Des Moines, IA, 2006 to 2009

         Planned and navigated 14 software development projects throughout complete SDLC encompassing Health & Human Services, Student Loans, Inspections & Appeals, Auditing, Budgeting, and Logistics & Transportation.

         Exhibited proficiency in stakeholder relations, business analysis, risk management, change management, testing, security/vulnerability analysis, user training, and timely deployment.

         Transitioned organization to Agile methodology and Scrum principles and values, and educated product owners and team members to ensure adherence to new process.

President & Principal Consultant, Omaha, NE 2001 to 2006

         Launched and evolved technology consulting firm for Ankeny Group to produce $600K annually by recruiting qualified staff and promoting project services among a vast range of industries and companies.

         Assembled offshore software development team in India which considerably lowered costs.

         Secured $900K contract to re-write and modernize legacy software system and oversaw SDLC.

         Instituted Agile process and best practices including iteration planning, time boxed iterations, delivery of functioning software at the end of each iteration, pair programming, backlog task list, Kanban and Kaizen, and lessons learned discussions.

Union Pacific Railroad, Omaha, NE, 1993 to 2001

Director, Software Development guide

         Directed enterprise-wide IT software development projects for largest railroad system in North America to meet business needs across transportation, logistics, supply chain management, human resources, and finance departments.

         Handpicked by Vice President of IT to manage 17 separate projects with 14 different project managers.

         Established and managed PMO to efficiently coordinate and standardize projects according to processes, technologies, and architectures.

         Authorized compelling business case and ROI to obtain umbrella funding for projects.

         Recruited, mentored, coached, empowered, and directed high-performance project managers.

Master of Business Administration, Washington University, St. Louis, MO

Project Management Professional (PMP) / Program Management Professional (PgMP), PMI

Risk Management (RMP) / Business Analysis (PBA), PMI

Microsoft Project Blue Belt

CISSP (Certified Information Systems Security Professional), ISC2

ITIL Foundations V3, ITIL

CSM (Certified Scrum Master), Scrum Alliance

SMC (Scrum Master Certified) / SAMC (Agile Master Certified), SCRUMStudy

Microsoft Office, Microsoft Project, SharePoint, Visio, Java, ASP, .NET, SQL Server, MYSQL, Oracle, DB2, XML, GPS