• Senior Executive who makes sound decisions to reflect positively on global business operations in alignment with a multi-site company s vision, value, and goals to attain a competitive advantage and generate robust employer growth.
• Ambitious Self-Starter who serves as a public ambassador leveraging stellar relationship-building and presentation skills to raise an organization s profile, and works to develop partnerships with stakeholders to maximize results.
• Visionary Professional who rises above core challenges to improve the bottom line and achieve winning outcomes.
• High-Energy Communicator who builds synergistic relationships with global executives, senior-level decision-makers, cross-functional professionals, and clients; who excels in autonomous and collaborative work environments; and who leads staff by example and with integrity to form strong teams to attain business and / or operational objectives.

General Manager of Operations Manufacturing & Distribution Americas

• Capitalize on the opportunity to lead forward-thinking oversight of continuous heat treat, machining, and distribution operations for North America for a $400-million provider of metals, services, and solutions to global O&G manufacturers.
• Promote the practice and business culture of continuous improvement by implementing Lean manufacturing, Toyota Production System, 5S, and First Article Inspections, and expertly re-designed a Non-Conformance reporting system.
• Establish Key Performance Indicators (KPI), performance metrics, operational goals, realignment initiatives, productivity improvements, and cost-reduction programs to improve product output, quality, and customer satisfaction.

  Initiated valuable Lean manufacturing principles, controls, and accountability.

  Saved $1.5 million annually by reducing fixed spend by 31% and variable spend by 36%.

  Led a corporate team in driving cost reductions to generate $5.3 million in savings in 15 months.

  Reduced waste generation 40% to save $870,000 in material use by optimizing manufacturing processes.

  Streamlined manufacturing support operations by standardizing distribution facility processes, systems, and procedures to ultimately achieve a 98% on-time delivery of material.

Global Projects & Operations Manager

• Strategically steered profit / loss of $40 million through project and operations management for all non-union projects, including leading operations and project management teams through all facets of NDT projects to meet goals.
• Directed $40 million in globally based inspection services operations while maximizing revenue and project operating income, identifying market drivers, and maintaining key analysis of international market size and core market share.
• Developed and led resource plans, including initial mobilization, rotation, and demobilization; executed resource plans with a resource deployment process for projects to improve allocation, management, and logistics; and ensured compliance of travel and offshore safety and competency certifications for up to 20 concurrent global projects.
• Contributed sharp analytical abilities toward planning, developing, and executing structured training programs aimed at accelerating competency development and reducing time to progress from entry-level to Senior NDT operator.

  Personally managed $2+ million in global travel spend for key project costs.

  Reduced travel spend by 10% from 2008 and reduced cancellation costs by 15%.

  Achieved 100% on-time delivery of project resources for all projects from 2009 to present.

  Increased personnel utilization up to 11% by centralizing personnel management in Houston from global sites.

  Successfully managed a $1.5-million annual training budget and $500,000 certification management budget.

  Initiated a Supervisor Development Program to upgrade supervisor skills in areas of people management, conflict resolution, customer interface skills, and office interaction skills, and completed Phase 1 of the program.

Vice President of Human Resources

• Utilized broad scope of industry knowledge and dynamic business acumen toward directing human resources efforts for this bulk chemical transportation company with 496 employees, 5 locations, and $65 million in annual revenue.
• Demonstrated experience in administering 50 training programs annually for new / existing employees across multiple areas, along with designing and managing training programs throughout entire lifecycles in alignment with objectives.
• Proactively collaborated with management teams and Subject Matter Experts to identify needs and develop quality-focused curriculums, along with benchmarking training results and advising executives on employee relations issues.
• Faciliated DOT, OSHA, and other customer audits by providing documentation and discussing policies and procedures.

  Negotiated key contracts and built relationships with 3^rd party vendors in training and benefits areas.

  Served as key executive leadership team member involved in all companywide strategic decision-making.

  Cost-effectively planned and managed annual operating and training / development budget of $4.5 million.

  Rapidly advanced from Director of Human Resources to Manager of Training & Development to last-held role.

Director of Sales & Sales Training / Development

• Maximized bottom-line performance by directing a results-focused team of 7 sales professionals responsible for growing substantial group and event business at 7 properties in Idaho, Nebraska, and Nevada in this family owned chain.
• Spearheaded sales training / development initiatives while managing staff and building new group business for hotel.

  Effectively designed, developed, and led innovative sales programs to improve chain profitability.

  Drove business growth by recruiting performance-driven new personnel for a newly opened property.

Sales & Marketing Associate

• Played a vital role in preparing comprehensive proposals and providing pricing in response to state, county, and city bid requests for M-B s road-painting products and services, including collaborating with DOT chemist to perfect specs.

  Successfully advanced new business development throughout the 50 states and Mexico.

  Expertly managed $9 million in new contracts while ensuring 100% contractual compliance.

Master of Education (Organizational Design & Development ￨ Occupational Training Management)

Bachelor of English (Secondary English ￨ English as a Second Language)

Samaritan Purse

Rose Heights Mission Outreach

Susan G. Komen Breast Cancer Race for a Cure and Survivor

Adult Literacy and English as a Second Language (ESL) Programs

Excellent Professional References Provided Upon Request

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your bottom-line performance.

To acquaint you with my background, I can offer experience in Global Multi-Site Operations Management, Strategic Analysis / Planning, Program Revitalization, Project Management, Process Optimization, Process Re-Engineering Organizational Management, Public Relations, and Client / Business Relations. I am also highly skilled in New Business Development, Team Building, Training / Development, Multimillion-Dollar Budget Control, Profit / Loss, Cost-Reducing Initiatives, Stakeholder Relations, and Short- / Long-Term Planning, among other areas.

Currently, as a General Manager of Operations for Energy Alloys, LLC, I expertly lead forward-thinking oversight of North America-based operations for a $400-million provider of metals, services, and solutions. Within this role, I successfully promote the practice and business culture of continuous improvement by implementing Lean manufacturing, Toyota Production System, 5S, and First Article Inspections, and expertly re-designed a Non-Conformance reporting system. I also proactively work to establish Key Performance Indicators (KPI), performance metrics, operational goals, realignment initiatives, productivity improvements, and cost-reduction programs to improve product output, quality, and customer satisfaction.

A sampling of my accomplishments include:

  Initiating valuable Lean manufacturing principles, controls, and accountability.

  Saving $1.5 million annually by reducing fixed spend by 31% and variable spend by 36%.

  Leading a corporate team in driving cost reductions to generate $5.3 million in savings in 15 months.

  Reducing waste generation 40% to save $870,000 in material use by optimizing manufacturing processes.

  Streamlining manufacturing operations by standardizing distribution facility processes, systems, and procedures.

To complement this experience, note that I earned a Master of Education in Organizational Design & Development and Occupational Training Management from Idaho State University and a Bachelor of English from Tarleton State University.

[ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience.

As a proven leader, you will find that I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy