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Career Profile
Key Contributor & Effective Leader supporting manufacturing and engineering logistics and technical operations in fast-paced and high-stress environments within a variety of industries. Experienced in leading cross-functional teams, diagnosing mechanical equipment repair needs, implementing innovative strategies, and ensuring compliance with regulatory standards. Equipped with a keen ability to oversee new product builds, manage vendor relationships, and update technical documentation.
Key Competencies
Production Engineering Principles Project Management Diagnostic Testing Equipment Repair
Team Leadership/Training Data Analysis Vendor Management Quality Improvement
Streamlining Operations Manufacturing Operations New Product Builds Shipping/Receiving
Database Management Attention to Detail Engineering Documentation Mechanical Assembly
Professional Synopsis
Sycamore Networks/Clover Telecommunications 2011-2016
RMA and Manufacturing Floor Coordinator
Direct day to day manufacturing operations within a fast-paced environment with a concentration on increasing productivity and efficiency levels
Play a lead role in processing incoming repairs which requires evaluating equipment, completing diagnostic testing, and identifying the best strategy for repair
Maintain communication with customers throughout the entire repair process, work closely with internal logistics teams, and manage repair related paperwork
Fireye Inc. 2007-2011
Engineering Specialist
Oversaw complex engineering/technical functions which included coordinating new product builds, managing each production lifecycle, and handling surface mount builds of components
Instrumental in creating/updating technical documentation related to new product releases, coordinated training operations, and processed paperwork related to product certifications
Additional Professional Experience
Engineering Assistant, CTS, 2005
Prototype, Manufacturing Assembler/Repair Prototype Specialists, DTC Communication, 2000-2005
Engineering Administrative Assistant/Prototype Assembler, Monarch Instrument, 1988-2000
Education
Associate s Degree, Quality Systems, Procedures, and Production Management
N.H. Vocational Technical College
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