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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ●


Eager to contribute outstanding academic credentials and seasoned social services experience toward securing an opportunity in Mental Health.

Client Advocacy ~ Team-Building ~ Program Administration ~ Rapport-Building ~ Family Dynamics

Individual Counseling ~ Assessments ~ At-Risk Youth ~ Foster Care System ~ Behavior Management




         Excel at conducting mental health assessments, developing treatment plans, administering counseling, providing referrals, record-keeping, and report writing.

         Proven skills in empowering individuals from all cultural and socioeconomic backgrounds to improve their quality of life while achieving personal growth.

         Strong ability to analyze and prioritize client needs, establish trust and rapport, and maximize positive outcomes for clients by establishing linkages with suitable community agencies and resources.

         Possess a polished blend of interviewing, communication, interpersonal, prioritization and listening skills.

         Particular strengths in supporting individuals affected by mental illness, homelessness, and substance abuse/addictions.

         Able to communicate effectively with healthcare providers and social service agencies to locate resources and assess treatment options for clients from all walks of life.

         Ethical, motivating, and inspiring leader who excels in training, coaching, and directing high-performance teams.




PhD, General Psychology (in progress), Capella University

Master of Science, Clinical Psychology, Capella University, Minneapolis, MN

BFA, Electronic Imagery/Video Production, Atlanta College of Art (Savannah College of Art & Design), Atlanta, GA

Associate of Arts, Fine Art, Middle Georgia College, Cochran, GA


Professional Experience


Goodwill Industries of the Southern Rivers, Inc., Columbus, GA, 2004 to Present

Compliance and Operations Manager 2015 to Present

Compliance and Operations Specialist 2011 to 2015

         Formulated Life Work Application combining vocational assessment, virtual and analog manipulative tools, restorative circles and group activities, and delivered program to diverse population to include Hispanic high school students.

         Consistently ensure client documentation adheres to national accreditation standards including Commission for the Accreditation of Rehabilitation Facilities (CARF) and AbilityOne Commission.

         Collaboratively produce high-impact training materials for National Career Development Facilitator certification curriculum.

         Create in-depth training programs for case managers and job coaches with special attention to specific disabilities, pathologies, and medical conditions among client base.

         Cost-effectively administer $40K community voucher program by initiating, nurturing, and maintaining highly cooperative relationships with community partners.

         Devise program SOPs (standard operating procedures) to achieve consistency and staff compliance.

         Perform and present monthly, quarterly, and annual program-based outcome reporting to grantors, board of directors, senior leadership, and community stakeholders.

         Lauded for efforts to ensure mission services offered aligned with 2012 CARF audit resulting in zero accommodations.


Continued ►



Professional Experience continued Yyyyyy x. yyyyyy Page 2 of 2


Communications Specialist 2004 to 2011

         Leveraged multiple media formats and techniques to showcase clients who overcome physical, psychological, and cognitive barriers.

         Masterminded more than 15 high-profile events which raised both money and awareness for Goodwill programs.


New Horizons Community Service Board, Columbus, GA, 2012 to 2013

Master s Practicum, Residential & Community Services

         Connected homeless individuals with mental health care services and provided tangible support related to housing, food, and employment.

         Conducted intake/mental health assessments, identified appropriate resources according to specific needs and challenges, and documented client notes and progress.


Muscogee Youth Development Campus, Fortson, GA, 2012

Master s Practicum

         Demonstrated extensive active listening and open-ended questioning at therapeutic residential youth facility.

         Emphasized behavior awareness and change, victim identification, and self-regulation to engage 60 male offenders ages 13-21.


Prior Background:


Perspective Graphix, Columbus, GA, 2003

Customer Account Rep / Designer / Proposal Writer


IBM Centers for e-Business Innovation, Atlanta, GA, 1996 to 2002

Senior Digital Librarian / Content Coordinator / Graphics Production Supervisor


Training & Certifications


Social Solutions ETO Administrator

Crucial Conversations

Caring Leader / Leader as Coach, Right Path

Effective Communication, Communicating with Difficult People, Pastoral Institute

Microsoft PowerPoint, Emory University

Career Development Facilitator, National Career Development Association

Manager Development Series, Columbus Technical College


Community Involvement


New Horizons Community Service Board, Columbus, GA, 2012 to 2016

Fund Development Board Member

         Explored, solicited, and developed alternative funding opportunities to bring public awareness to mental health issues affecting local communities.


Judicial Citizens Panel Review of Foster Care, Muscogee County, GA, 2005 to 2010


         Functioned as agent of the Juvenile Court Judge in cases of child abuse, neglect, and abandonment.

         Devised and implemented case plans and independent living plans, and integrated wrap-around services where applicable to optimize outcomes.




American Psychological Association

Association for Humanistic Psychology

North American Society for Adlerian Psychology

Society for Personality and Social Psychology


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ●






















I am currently seeking a challenging career opportunity as a (INSERT TARGET POSITION) and am submitting my resume for your review. In advance, thank you for your time and consideration.


In addition to exceptional academic credentials including a PhD in progress, I bring to you a solid background in the social services arena, extensive experience in child welfare and mental health services, and strong skills in client advocacy, respecting diversity, crisis intervention, clinical psychology, and program management. My proven expertise in ensuring and enforcing stringent adherence to ethical, regulatory, and confidentiality policies will prove immediately beneficial in this role. To complement these qualifications, I offer exemplary report writing, analytical, training, and relationship-building skills which are essential in this capacity.


As a proactive contributor to your organization, you will find me to be a client-focused professional committed to supporting you in achieving your objectives through inherent leadership talents, compassion, dedication, and razor-sharp prioritization skills. I am confident that I could be a valuable asset to <INSERT NAME OF ORGANIZATION>, and will call you later in the week to see if we can schedule a time to meet.





Yyyyyy x. yyyyyy










Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ●




















Dear _______________________:


I would like to thank you for providing me the opportunity to interview with you and discuss the (INSERT TARGET POSITION) position currently available with (INSERT COMPANY NAME). Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me to be an integral participant in achieving your goals.


As discussed, I am a self-driven professional eager to launch a successful career as a dedicated member of your staff. I believe you will find my dynamic (LIST A FEW SKILLS OR QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response.






Yyyyyy x. yyyyyy

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